Global IT Hardware Asset Manager

A Day in Your Life at MKS We are seeking a hands-on, strategic Global IT Hardware Asset Manager to build and lead the strategy, governance, and lifecycle management of our enterprise-wide hardware asset management function. This role is critical in ensuring asset visibility, financial accountability, and operational efficiency through standardized processes and advanced platform capabilities, with a strong focus on ServiceNow HAM Pro. This is a builder-operator role—you will inherit an existing HAM function that has already been stood up and now requires maturing the team and infrastructure while driving execution, adoption, and measurable business value across a global environment. This position can be fully remote so long as based in the lower 48 United States. You Will Make an Impact By Building and leading the global Hardware Asset Management (HAM) function, including strategy, operating model, and roadmap Owning and advancing ServiceNow HAM Pro capabilities, driving configuration, automation, and adoption Establishing and standardizing end-to-end asset lifecycle processes across global teams and regions Driving data quality, governance, and system alignment across HAM Pro, CMDB, and infrastructure environments Delivering actionable insights on asset lifecycle, utilization, risk, and cost optimization Influencing cross-functional stakeholders (Infrastructure, Procurement, Finance, Field Services) to drive adoption and process discipline Skills You Bring 5+ years of experience in IT Asset Management / Hardware Asset Management, including global scope 5+ years of experience people management Proven experience building or transforming a HAM program (not just maintaining one) Hands-on expertise with ServiceNow HAM Pro, including implementation and optimization Strong process, data governance, and lifecycle management expertise, with the ability to drive change and influence adoption Preferred Qualifications Experience in global manufacturing or engineering-intensive environments with diverse asset types (EUC, lab, shop floor, data center). Experience integrating HAM with discovery tools, endpoint management, and procurement systems. Strong analytical and reporting experience (e.g., ServiceNow dashboards, Power BI, Excel). Experience driving cost optimization, asset reuse, and lifecycle planning programs at scale. ServiceNow certifications (HAM Pro, ITSM, or related) preferred. Compensation and Benefits: Salary Pay Range: $ 109,750.00 - 182,900.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.  At MKS, it is not typical for an individual to be hired at or near the top of the range for the role. Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable]. Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.]. MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business. #LI-SH1 Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role At MKS, it's all about courage, big ideas, and a serious passion for innovation. Winning here is about exploring possibilities, taking action, and solving our customers’ toughest challenges. It's not just a job – it's what you make of it. While you shape your role and make it unique, we invest in you with on-the-job and formal training, as well as educational assistance. Curiosity is key at MKS - ask questions, own your path. Our success comes from celebrating the unique skills, diverse perspectives, and lived experience of employees from over 100 countries. The goal is to make sure that everyone feels that they belong. Diversity isn't just a nice-to-have; making sure everyone feels included is a big deal for us. Our group of ~10,000 employees serves semiconductor manufacturing, electronics and packaging, and specialty industrial markets. With over 3,800 patents, our products are enabling advancements in 5G, renewable energy & storage, artificial intelligence, cloud technology, and big data. We're the behind-the-scenes support for some amazing technology. MKS Inc., enables technologies that transform our world. MKS Inc, Product Overview