Community & Impact Research Coordinator

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Yale Schwarzman Center Community & Impact Research Coordinator is responsible for developing and implementing systems that measure and communicate the Center’s audience engagement and institutional impact. Their role is to ensure that the Center can clearly understand who it serves, how audiences experience programming, and how that work supports its broader mission.

Community & Impact Research Coordinator designs and manages audience research processes; collect, organize, and analyze data across departments; and produces reports that support leadership, development, and strategic decision-making. Reporting to the Visitor Services team, this role is a part-time, fixed-term position with a flexible schedule that may include occasional evenings and weekends aligned with programming.

Specific responsibilities include:

Audience research and data collection

• Designs and administers audience feedback tools, including short surveys, intercept questions, and occasional focus groups.
• Ensures consistent implementation of data collection methods across events and updates tools as needed based on feedback and operational needs.

Data organization and analysis

• Collects, organizes, and maintains audience data from multiple sources, including ticketing systems, attendance records, surveys, and marketing platforms.
• Maintains centralized databases or tracking systems.
• Conducts basic analysis to identify trends in attendance and audience engagement.

Reporting

• Prepares recurring reports on audience engagement, including mid-semester summaries, end-of-semester reports, and an annual synthesis.
• Presents findings in clear, accessible formats for use by leadership and relevant departments, including Development and Programming.

Systems and coordination

• Supports the development and maintenance of standardized data collection and reporting procedures.
• Documents workflows and ensures systems are structured for long-term sustainability.
• Works collaboratively with Visitor Services and other departments to integrate data collection into event operations.

Other duties as assigned

• Participates in relevant meetings and training sessions.
• Works occasional evenings, weekends, and holidays in alignment with programming needs.
• Performs other related duties as assigned.

Required Education and Experience:
Bachelor’s degree or equivalent combination of education and experience in research, data analysis, administration, communications, or a related field.

Qualifications:

• Demonstrated experience in data collection, research coordination, or related administrative work.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects and meet recurring deadlines.
• Proficiency with spreadsheets and/or database tools (e.g., Excel, Airtable, or similar systems).
• Strong written and verbal communication skills.
• Demonstrated ability to work collaboratively with colleagues and stakeholders across departments.

Ability to exercise discretion, sound judgment, and initiative in a fast-paced environment.
Interest in arts programming, audience engagement, or higher education environments preferred.

Principal Responsibilities

1. Assumes primary responsibility for a program, service, activity, operation or function in an assigned area. Develops objectives, practice and procedure and identifies resources to ensure accomplishment of operational goals. 2. Coordinates day-to-day operations in order to achieve designated goals. Ensures effective management and leads the development and implementation of best practices. 3. Designs and implements quality control metrics to identify areas of risk. Analyzes, recommends, and implements strategic solutions to minimize risk. 4. Develops a variety of complex report and other written materials. 5. Provides guidance to and collaboration with internal and external partners as necessary. 6. Develops, oversees and monitors budgets. 7. Develops and maintains specialized training. 8. Performs other duties as assigned. Required Education and Experience Bachelor’s Degree in related field and three years of related experience or an equivalent combination of education and experience.

Job Posting Date

07/02/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (23)

Salary Range

$65,000.00 - $101,000.00

Time Type

Full time

Duration Type

Temporary / Casual (Fixed Term)

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.