Synced from Greenhouse · Aug 11

Custody Operations Specialist

AgencyPhilippinesPosted Aug 11, 2026
Junior
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Aug 11
Posted
Greenhouse
Applicant system
Job descriptionReq 4658834101

Custody Operations Specialist

WHO ARE WE LOOKING FOR?
We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience, and provide exceptional service to plan sponsors. 

 

WHAT WILL YOU BE DOING? 

  • Review and record cash and in-kind asset transfers in the trust accounting system
  • Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
  • Perform reconciliations of invested assets and cash activity between the trust accounting system and sub-custodian by specified deadlines  
  • Coordinate with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the client’s platform 
  • Coordinate with receiving record keepers, to liquidate and transfer plan assets from the client’s platform  
  • Update, maintain, and review client data within CRM systems  
  • Ensure collaboration with all internal teams to meet expected timelines 
  • Support the creation and maintenance of written operating procedures related to assigned functions

 

REQUIREMENTS 

 

The Necessities 

  • You're optimistic, flexible, creative, team-oriented, results-driven, and have the ability to effectively collaborate with both internal and external stakeholders 
  • Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle 
  • Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations 
  • Demonstrate an affinity for learning, creating, and iterating rapidly 
  • Proactive and analytical, able to problem-solve and propose solutions 
  • Demonstrate a high degree of organization and dependability 
  • Ability to prioritize tasks and manage client expectations 

 

The Extras 

  • Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira 
  • General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)

 

US Eastern Time (7:30am - 4:30pm)

$5 per Hour

View original posting on Greenhouse

What applying to Agency usually looks like

Based on publicly available information, candidates applying through greenhouse can typically expect an initial online application with resume and possibly a cover letter, followed by an automated confirmation. For Agency, given the breadth of roles listed—from engineering to clinical and creative positions—screening steps commonly include a recruiter phone call, then may include multiple stages such as hiring manager conversations, technical or role-specific assessments, and panel interviews. Greenhouse-based processes often incorporate structured interview scorecards, so candidates may notice consistent, competency-focused questioning across stages. Take-home exercises or skills tests are common for technical or specialized roles. Response times vary and are not guaranteed, and communication is generally sent through the platform or email. Candidates should prepare examples of relevant experience, as interviews often emphasize practical scenarios aligned with the specific job function they applied for.

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