Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Ref ID: JR0085822
Glovo On-Demand is scaling rapidly across 10+ countries, empowering enterprise and local business partners to power their own delivery channels using our world-class logistics network. As our On-Demand Finance Analyst, your mission is to take end-to-end ownership of our B2B Debt and Direct Debit ecosystem—transforming daily financial operations into an automated, data-driven, and friction-free engine. Over the next 12–18 months, you will directly safeguard our cash flow, resolve complex billing challenges, and build scalable FinOps processes that support our aggressive growth.
THE JOURNEY
End-to-End B2B Debt Management: Own the debt recovery framework by conducting deep-dive debt analyses, executing custom action plans for strategic debtors, and minimizing bad-debt write-offs in close coordination with Commercial and Legal teams.
Direct Debit Optimization: Act as the single owner of the Direct Debit collection strategy across markets—tracking merchant adoption, analyzing root causes of payment rejections, and driving operational fixes to lower failure rates.
FinOps Automation & Tooling: Modernize daily operations by developing custom financial models/trackers, documenting core processes (SOPs), and defining Product & Tech requirements to continuously automate manual workflows.
Partner Escalation & Billing Support: Serve as the trusted point of contact for complex partner billing escalations, translating intricate billing issues into clear resolutions alongside Account Managers and external partners.
Financial Data Integrity: Systematically monitor, report, and resolve financial data discrepancies, collaborating with Financial Systems, GBS, and Data teams to permanently fix billing bugs at the root.
Minimum Requirements (Must-Haves):
1–3+ years of experience in Financial Operations, Order-to-Cash (O2C), Strategic Finance, Accounting, or Data/Business Analysis within a fast-paced tech, marketplace, or corporate environment.
Foundational O2C Knowledge: Solid grasp of core financial operations, including invoicing workflows, debt aging, Direct Debit mechanisms, and payment reconciliations.
Root-Cause Problem Solving: Structured analytical mindset with a proven ability to look beyond surface-level symptoms and solve underlying operational bottlenecks or data discrepancies.
Data & Tooling Proficiency: Strong hands-on capabilities in Excel / Google Sheets (advanced formulas, pivot tables, data cleaning) to manipulate large financial datasets and build custom trackers.
Clear Communication: Professional, assertive, and empathetic communication skills in English (written and spoken) to manage sensitive financial discussions with internal and external stakeholders.
Preferred Qualifications (Nice-to-Haves):
SQL Fluency: Working knowledge of SQL (or a strong appetite to learn autonomous data querying).
Automation & AI Curiosity: Interest or experience in leveraging automation tools, scripting, or AI productivity applications to streamline repetitive tasks.
Commercial & Legal Familiarity: General understanding of contract T&Cs, credit risk principles, or B2B commercial agreement structures.
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Discounts on transportation, food, and even kindergarten expenses.
- Discounted gym memberships to keep you energized.
- Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave, and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!