Job description
Position Summary The Benefits Specialist - Open Enrollment Performs and administers all aspects of open enrollment for our clients and their work site employees.
Essential Duties and Responsibilities • Serve as the primary benefit contact for clients during open enrollment • Support sub-departments (underwriting, system operations, client relations, etc) with renewal preparation • Validate client benefit plans for accuracy and perform quality checks of benefits-related data prior to delivery • Provide guidance to ensure regulatory compliance • Present and deliver Client renewals with minimal oversight • Communicate and educate Client on all benefit offerings and products • Work directly with insurance carriers and vendors with specific plan questions • Advise employees on their options and help them navigate complex decisions about their benefits • Review and provide various reports using internal tools to update progress of open enrollment • Review the accuracy of employee benefits data within HR information systems (HRIS) • Perform post open enrollment validation • Other tasks and duties assigned related to benefit administration
Knowledge, Skills, and Abilities • Strong organizational, analytical, time management, and problem-solving skills • Experience working with HRIS platforms and able to quickly learn new software system • Demonstrated leadership abilities. • Ability to listen, understand, read, and communicate effectively both in writing and verbally in a professional environment • Understand project scope, timelines, and milestones • Experience leading others and project/task management • Ability to de-escalate roadblocks using effective communication and best practices
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