Job description
About the role:
We are hiring a Child Protection Case Manager to conduct standardized wellness visits and sponsor interviews across the United States. This is a field-based role that requires extensive domestic travel and the ability to work independently with professionalism, compassion, and attention to detail in sensitive situations.
What you will do:
• Conduct child wellness checks and sponsor interviews in accordance with established protocols
• Verify addresses and residency information during field visits
• Gather information, document findings, and complete detailed reports
• Identify and report concerns related to abuse, neglect, trafficking, or other safety risks
• Support investigations involving vulnerable children and families and coordinate with investigators as needed
• Engage local authorities or emergency services when immediate safety concerns arise
• Maintain confidentiality and handle sensitive information appropriately
• Travel extensively across the United States as assigned and work independently in a dynamic field environment
Who we’re looking for:
• Professionals with strong communication and interpersonal skills who can work in emotionally sensitive situations
• Candidates with excellent documentation and report-writing abilities and strong judgment and decision-making skills
• Individuals comfortable with significant nationwide travel (candidates should expect frequent assignments and may travel up to 40–49 weeks per year depending on operational needs)
• Candidates willing to complete required employment and background screening processes and who hold a valid driver's license
• Must be legally authorized to work in the United States and meet applicable federal program requirements
Preferred backgrounds:
• Law enforcement, military service, social work, Child Protective Services (CPS), child welfare programs, investigative services, victim advocacy, community safety programs, or case management
• Experience working with children, families, or other vulnerable populations
• Prior investigative or field-based experience
• Spanish language skills are a plus
Why join us:
• Make a meaningful difference protecting children and supporting vulnerable families
• Work independently in a trusted, professional role with a focus on safety, dignity, and quality
• Receive training and guidance on protocols, documentation standards, and investigative coordination
Our organization is committed to building an inclusive workforce. We welcome applicants from diverse backgrounds and experiences. Reasonable accommodations are available for candidates with disabilities during the application and interview process.
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