Be You.
At Duke University, we are driven by a commitment to safety, service excellence, and supporting our campus community. Join our Transportation Services team and help provide reliable, safe, and customer-focused transit services for students, faculty, staff, patients, and visitors.
What You'll Do.
Skills and knowledge of how to operate in a transit systems and coordination with team members daily.
Responsibilities include (but are not limited to):
- Abides by all safety and traffic regulations/laws as well as company policy/procedures;
- Properly completes all required paperwork to include manifests, pre/post-inspection checks, accident reports, and other applicable forms/reports.
- Uses sound judgment in following dispatch instructions, being able to recognize, create, and follow logical sequences for pick- up and drop- off of passengers in an efficient manner.
- Attends training classes with successful completion;
- Answers passenger questions politely and accurately, to include questions about service area, eligibility requirements, and fares;
- Ensures passengers' ride is comfortable and safe;
- Provides assistance to individuals as needed;
- Knows and abides by all federal transit requirements;
- Keeps current on the operation of all service routes;
- Safely operates transit vehicles to pick up and transport customers while adhering to transit vehicle route schedule and maintaining a pleasant and courteous manner completes familiarization with system and safety features; geography and roadways of an assigned route and of the entire service area; traffic rules, regulations and laws, and transfer points;
- Receives and transmits two-way radio messages involving accidents, incidents, emergencies, criminal activities, or other authorized Duke University business utilizing judgment and discretion to ensure customer and individual safety.
- Performs vehicle operations at varying hours of day and night.
- Will work outside regular business hours as required by service demands;
- Writes reports and completes forms as required, may prepare detailed written reports concerning accidents incidents, breakdowns and mechanical defects, as required at the end of their shift
Performs other duties as required by department on the position
What You'll Bring.
Education
- High school diploma or equivalent preferred.
Experience
- At least one year experience opertation public transportation vehicles/heavy trucks or other heavy vehicles and Valid NC Class B Drivers License with air break and passenger endorsement, operates bus to transport students, employees, patients and visitors
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.