Be You. Be Bold. Choose Duke.
Special Events Coordinator (Parking & Transportation Services)
Be You.
Be Bold.
What You'll Do:
- Coordinate parking and traffic management operations before, during, and after special events.
- Assist with the implementation of event ingress and egress traffic plans to support safe and efficient guest access.
- Supervise and provide direction to event staff and contracted personnel.
- Conduct pre-event briefings and post-event debriefings to communicate expectations, operational plans, and lessons learned.
- Verify contractor time records and maintain accurate documentation for billing purposes.
- Make real-time operational decisions utilizing departmental policies, event plans, prior experience, and professional judgment.
- Develop and maintain productive working relationships with event planners, university departments, community partners, and external stakeholders.
- Design, assemble, distribute, and track event signage packages for small, medium, and large-scale events.
- Maintain inventories of operational materials and equipment, including:
- Traffic cones
- Barricades
- A-frame signs
- Linear barriers
- Adhesive vinyl
- Coroplast signage materials
- Event banners and directional signs
- Track inventory usage and maintain accurate production and cost records for signage and materials.
- Coordinate the distribution, retrieval, and maintenance of event equipment and signage.
- Clean, repair, and replace event-related equipment as needed to ensure readiness and safety.
- Complete accident, incident, and operational reports in accordance with departmental procedures.
- Participate in event planning meetings and contribute recommendations to enhance operational efficiency and customer experience.
- Provide on-site leadership and support for secondary events while assisting the Special Events Manager with event execution and oversight.
- Deliver exceptional customer service while assisting guests, visitors, and event participants.
What You'll Bring
Required Knowledge, Skills, and Abilities
- Strong customer service orientation with a commitment to creating positive guest experiences.
- Excellent verbal and written communication skills.
- Effective listening, problem-solving, and interpersonal skills.
- Ability to work independently with limited supervision.
- Ability to prioritize multiple tasks in a dynamic event environment.
- Basic proficiency with Microsoft Office applications, including Microsoft Word and Excel.
- Ability to maintain accurate records and operational documentation.
- Strong attention to detail and organizational skills.
Minimum Qualifications
Education
Experience
Choose Duke.
Ready to Make a Difference?
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $20.00 to USD $27.20. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: