Be You.
Minimum Qualifications
Education
Work requires a knowledge of basic grammar and mathematical principles to perform routine clerical/office support duties normally acquired through a high school education.
Experience
None required above minimum education/training requirement. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Be Bold.
Work Schedule
- Part-time, year-round position.
- Approximately 5 to 12 hours per week.
- Includes evening and weekend availability.
What You'll Do:
- Create a welcoming, professional, and informative environment that promotes exceptional customer service.
- Assist members with the check-in process and respond to inquiries in a timely and courteous manner.
- Provide front office support and serve as a helpful resource for Duke Faculty Club members.
- Support special events and activities as needed.
- Participate in front office operations, including data entry, filing, copying, and general administrative support.
- Utilize computer applications, including Microsoft Excel, Word, Access, and web-based systems, to complete assigned tasks.
- Maintain accurate records and perform clerical responsibilities as needed.
- Assist with oversight of Duke Faculty Club facilities and grounds while ensuring compliance with opening and closing procedures.
- Help enforce club policies and procedures to promote a safe and enjoyable environment.
- Cover and uncover the lap pool during the spring and fall seasons.
- Check pool chemical levels and report concerns as appropriate.
- Collect trash from outdoor areas, including patios and tennis courts.
- Monitor parking operations during athletic events and special events.
- Perform light office cleaning duties, including trash collection and vacuuming.
- Commit to working at least one weeknight shift and one weekend shift each week.
- Prioritize tasks effectively and adapt to changing operational needs.
- Work independently while maintaining strong communication with the Duke Faculty Club team.
What You'll Bring:
- Excellent customer service and interpersonal communication skills.
- Prior customer service experience preferred, but not required.
- Professional phone etiquette and office conduct.
- Proficiency with Microsoft Office applications and web-based systems.
- Strong organizational skills and attention to detail.
- Ability to prioritize responsibilities in a fast-paced environment.
- Self-motivation and the ability to work independently while meeting deadlines.
Education & Training
- Work requires organizational skills, attention to detail, and the ability to perform administrative and customer service duties in a professional environment.
Choose Duke.
Ready to Make a Difference?
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $20.00 to USD $24.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: