Peer Recovery Coach Supervisor- School of Medicine, Emergency Medicine

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Description

This position provides leadership, oversight, and operational support for the Peer Recovery team, ensuring the delivery of high-quality, recovery-oriented services. Manages the day-to-day activities of a team of Peer Recovery Coaches (PRC).

 

KEY RESPONSIBILITIES:

• Develops and refines standard operating procedures, monitors team performance and compliance with reporting requirements.
• Collects and analyzes feedback from patients, hospital staff, community partners, and team members to drive continuous improvement, and partnering with the Medical Director on strategic planning initiatives to support program growth and sustainability.
• Promotes staff well-being through coaching, mentoring, and resource coordination, while ensuring continuity of services by managing staffing coverage.
• When operationally necessary, provides direct peer support services to support team operations during employee absences, vacancies, or periods of increased demand.
• Guides and directs a team of PRCs.
• Manages oversight of all training and on-boarding of new PRCs. Develops and implements coaching strategies for team growth. Optimizes peer placement and manages follow ups at Grady and Emory hospitals.
• Develops and maintains collaborative relationships with community organizations, healthcare providers, and support networks to connect individuals affected by substance use, misuse, or overdose, as well as their families, friends, and allies, with appropriate resources, services, and recovery supports that promote engagement, recovery, and overall well-being.
• Builds and nurtures relationships with all hospital staff and partners. Provides education about the recovery process to caregivers, patients, and hospital staff. Travels between Grady and Emory sites support teams on aministrative tasks as well as provide hands on team support as needed.
• Keeps and maintains accurate and comprehensive records in accordance with guidance provided by team leadership. Performs other related duties as required.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent, and active Certified Addiction Recovery Empowerment Specialist (CARES) certification or meets CARES eligibility requirements.
• Three years of experience as a Peer Recovery Coach.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.