Synced from Lever · Aug 14

Social Worker

Octopus EnergyLeicester (GB)Posted Aug 14, 2026
Social WorkerOn-siteMid
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Other open Octopus Energy roles
Aug 14
Posted
Lever
Applicant system
Job description
We’re looking for a passionate, empathetic and experienced Social Worker to join our team to help support both customers and colleagues. The role is primarily office based in order to ensure support to our customers and team members is available when needed. 
 
Octopus is working with a range of customers who come to us from diverse backgrounds and with a unique range of needs. Our energy specialists, who speak every day with our customers, are managing a range of complex, often challenging, conversations and situations.
 
We are looking for a qualified social worker with significant experience of working in a fast paced environment. Who is comfortable with the unknown and with approaching each situation with curiosity and empathy. We want a social worker who is approachable and who is keen to support our energy specialists, who will in turn will be supporting our customers.  
 

This role is based on-site, at any one of our offices:

  • coventry

  • leicester

  • manchester

  • london

  • brighton

View original posting on Lever

What applying to Octopus Energy usually looks like

Based on publicly available information, candidates applying through lever for Octopus Energy can typically expect an initial application review followed by communication from a recruiter or hiring coordinator if there is interest in moving forward. The process may include multiple stages, such as a recruiter screen, one or more conversations with hiring managers or team members, and potentially a skills-based assessment or task depending on the role type. Lever-based applications commonly allow candidates to track status through an online portal or email updates. Response times vary and are not guaranteed, so candidates may consider following up politely if they have not heard back after a reasonable period. As with most lever-based processes, requirements and stages can differ by department, seniority, and role, so candidates should generally prepare for some variation and clarify expectations when contacted.

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