Overview of Part Time Banquet Server
This position is part time and is anticipated to work ~16 hours/week. Benefits do not apply.
Purdue University Northwest, Westville Campus Food and Beverage Services is seeking Banquet Servers to assist with events in our beautiful Great Hall Conference Center at the Westville, IN campus, just south of Michigan City, IN. The duties and responsibilities of this position are to provide exceptional customer service throughout the entire event process and ensure the highest standard of customer satisfaction. This is a flexible position classified as temporary/pull status, with adequate advanced scheduling. There will be opportunity for part and full time employment.
Our Westville campus is only 15 miles from the Indiana Dunes National Park and a short train ride into Chicago. You can have all the perks of a world-class city or enjoy the natural beauty of Lake Michigan.
Duties and Responsibilities of Banquet Server
- Provide guests with an excellent experience and maintain high service standards throughout the banquet operations.
- Anticipate guests’ needs and exceed customer service expectations.
- Maintain composure in a fast-paced environment.
- Respond urgently and appropriately to any concerns.
- Present in professional appearance and mannerisms
- Serve food to guests in banquet environment, including but not limited to individually plated and buffet style.
- Relay important information about orders, allergies and special requests to the appropriate person.
- Assist with the complete setup and breakdown of the banquet area.
- Keep the workstations and equipment clean, organized and sanitized
- Perform pre and post event duties and other side duties as directed by the supervisor
- Support back of house staff, based off the needs of operation
- Adhere to set standards, procedures, department rules and sanitation requirements
- Maintain a high level of cleanliness and awareness of sanitary practices.
Education of Banquet Server
- No degree required
Experience of Banquet Server
- No experience necessary
- Some banquet experience preferred, especially in a restaurant or food and beverage department in a hotel, resort, or similar industry
Core Competencies of Banquet Server
- Must be able to work without close supervision
- Excellent customer service and communication skills to ensure guests needs are met
- Knowledge of banquet service concepts
- Ability to manage multiple tasks
- Ability to work independently as well as on a team
- Must be able to use sanitizing and disinfecting products, and dish machine.
- May also be asked to travel to our Hammond, IN Campus or Gabis Arboretum in Valparaiso, IN for events as needed
- Must be able to lift and carry 25 to 50lbs frequently and up to 60lbs occasionally
Additional Information
Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.
Purdue University Northwest is an EEO/AA employer.