Digital Giving Officer

Job Title

Digital Giving Officer

Agency

West Texas A&M University

Department

Development Activity

Proposed Minimum Salary

Commensurate

Job Location

Canyon, Texas

Job Type

Staff

Job Description

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits

 

NOTICE - All posted positions are subject to budget approval.

 

General Summary:

The Digital Giving Officer is a key member of the Leadership Gifts & Development team and will focus on a digital fundraising strategy to enhance and grow the I Am WT brand. This position will also provide first-class experience for all donors by leveraging personalized digital engagement to effectively build relationships.

 

Responsibilities:

Digital Fundraising

• Management of online giving platforms
• Develop and implement a digital solicitation strategy to utilize social media and/or crowd funding practices.
• Develop email and social media content for I Am WT brand.
• Oversee digital ads and social campaigns that support fundraising projects for annual giving solicitations.
• Analyze performance and key metrics of digital giving campaigns.
• Stay current on digital giving best practices and maximize the use of data and other resources to make strategic recommendations and implementations.
• Develop and execute digital stewardship strategies for current donors.

Digital Portfolio Management

• Perform a set number of outbound touchpoints per week to solicit donors to make new gifts, renew or upgrade by promoting philanthropic opportunities and university priorities
• Cultivate relationships with donors via email, phone, social media, video conferencing
• Enhance donor acquisition, retention, and stewardship, particularly through personalized digital communications
• Maintains 100% compliance with timely completion of required System, University and job-specific online training courses.
• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties as assigned.

 

Necessary Qualifications:

• Bachelor’s degree or equivalent combination of education and experience.
• Three (3) years of experience in development, communications, public relations, social media, marketing, sales, etc., or combination.
• Strong communication, writing, and editing skills.
• Experience working with customers, volunteers, and/or employees.
• Experience working with interactive web applications.
• Experience creating content for social media platforms specifically, Instagram, Facebook, and YouTube.
• Persuasive writing skills.
• Experience reporting project results.
• Strong commitment to success.
• Attention to detail.
• Have the ability to follow through.
• Ability to exercise independent judgement.
• Ability to multitask.
• Strong interpersonal and communication skills.
• Effective listener.
• Be an independent worker.

Preferred Qualifications:

• Understanding of information systems and databases.
• Experience working with an online giving portal.
• Experience reporting financial results as well as other important metrics.

Applicant Instructions:

Please include the following with your application:

• Cover letter
• Resume
• Three references

Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application.  Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission.  If you need assistance with uploading documents, please contact WTAMU Human Resources at hr@wtamu.edu.

Due to budgetary reasons, West Texas A&M University will not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

Equal Opportunity /Veterans/Disability Employer. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.