Case Worker

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The University of Miami Health System, "UHealth", Department of Pediatrics- Perinatal Care has an exciting opportunity for a Full-Time Case Worker 2 (Housing and Employment Specialist) to work in Miami.

The Case Worker 2 (Housing and Employment Specialist) monitors outcomes, data collection, and record keeping, and coordinates services for the respective population, including providing information about professional development opportunities, quality improvement strategies, and counseling to improve the client’s social and psychological conditions. The Case Worker 2 (Housing and Employment Specialist) assists those experiencing difficult situations by helping them find the community resources/services that they need contributes to the development of family support plans and monitors its implementation and modification.

Core Responsibilities:

• Conducts situational analysis, which may be at home and/or office visits, mentors, and provides technical assistance as needed.

• Collaborates with the service agencies and program leadership to provide and administer services appropriately.

• Develops and provides training to family support networks and/or care providers on various topics related to quality early care and education. 

• Maintains and reviews records and files to ensure compliance with project guidelines.

• Collaborates with all funding sources to ensure the availability of adequate resources.

• Maintains current knowledge of services available and changes applicable rules and regulations.

• Attends meetings and training, which may include the Early Learning Coalition, United Way, and the Quality Counts Career Center to enhance developmental potential.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

This direct service position is responsible for providing maternal child health services to clients (pregnant women and infants) participating in the Healthy Start/CIR CONNECT Programs and related special projects. Duties also include quality assurance and quality improvement activities related to service delivery.  Must be willing to conduct home visits with personal vehicle to provide services to clients and interact with other community providers. Position is salaried and requires working evenings and weekends as needed to ensure that job duties are met.

• Provide  maternal  child  health  services  that  may  include: making  initial  contacts/phone calls,  recruitment,  and  referral  of  eligible  participants;  conducting  client  assessments; developing  individualized  care  plans  to  address  service  needs  and  risk  factors;  and providing comprehensive care coordination and wraparound services including parenting education,  breastfeeding  support,  tobacco  cessation,  inter-conception  care  education, childbirth education, and psychosocial referral services as needed. 

• Assess client needs for housing and vocational training and make referrals as needed; establish partnerships with local housing providers and employers to further facilitate referrals.

• For high-risk clients with substance use or substance exposure risk-factors, develop a plan of care to address risks, assess motivation to engage in treatment, and make treatment referrals.

• Work in conjunction with supervisor and multidisciplinary service team to ensure implementation of coordinated services as related to program participant needs.  

• Provide case management/care coordination referrals to participants when appropriate for the range of maternal child health psychosocial and behavioral health needs.

• Perform quality, service-related administrative duties and data tasks related to the preparation of programmatic documentation and agency reports and compliance with program performance measures.

• Performs targeted chart reviews in conjunction with administrative staff.

• Conduct programmatic educational outreach activities in community settings and facilitate collaborative relationships with community partners.

• Complete all required client-related service and programmatic written and electronic documentation in compliance with programmatic requirements.

•  Attend all required trainings and staff meetings and strictly adhere to program protocols.

•  Other organizational/support duties as assigned

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in relevant field 

• Minimum 3 year of relevant experience

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work evenings, nights, and weekends as necessary.

• Commitment to the University’s core values.

• Ability to work independently and/or in a collaborative environment.

• Must be bilingual, English and Spanish.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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