Visitor Experience Associate

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been consistently ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

Temporary Visitor Experience Associate, Morris Arboretum & Gardens

Job Profile Title

Temporary Employee - Non-Exempt

Job Description Summary

The Morris Arboretum of the University of Pennsylvania inspires an understanding of the relationship between plants, people and place through education, research and horticultural display. Located in the Northwest section of the city, the Morris Arboretum is a destination for plant lovers from Philadelphia and beyond. The home to a collection of more than 13,000 woody plants and host to special and educational events, Morris Arboretum is a hub for botany, horticulture and urban forestry and a special part of Penn.

Visitor Experience Associates are the face of the Morris Arboretum to our many (over 150,000 annually), diverse visitors. Visitor Experience Associates greet visitors, handle admissions and parking, run the gift shop, answer questions, sell memberships, and assist guests wherever possible.

Job Description

Visitor Experience Associates are the face of Morris Arboretum and a vital part of the team, ensuring a memorable, positive experience for our guests. As such, VE Associates must be professional, reliable, friendly, and have exceptional customer service skills. They must also be comfortable working with computers, handling money, working outside, and standing for extended periods of time. Flexibility, working well under pressure, a sense of humor, and a strong sense of teamwork are also beneficial skills to have for this role.

This is a wonderful opportunity to support a world-renowned arboretum, enjoy a flexible schedule, and work with amazing people.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Morris Arboretum

Pay Range

$7.25 - $16.62 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Please note that benefit eligibility is determined/based on ACA guidelines.