Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication as directed by physician. Schedules diagnostic tests ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.
Departmental Specific Summary
As an integral part of the Department, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. The Licensed Vocational/Practice Nurse utilizes the nursing process to provide therapeutic care to varied patient populations and their families. Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication, and prescription management as directed by physician. Schedules diagnostic tests and surgeries as ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Must be highly flexible, enthusiastic, have a proactive approach, excellent interpersonal and communication skills, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers. Must be willing to travel throughout the Keck Medicine of USC Community (on campus, satellite practices) to cover practice integrations, vacations, illnesses, holidays, and leave of absences. Hours may vary depending on assignments. Performs other duties as assigned.
Essential Duties
- Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.
- Provides direct patient care.
- Administers medications.
- Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.
- Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow
- Performs basic administrative duties.
- Handles telephone calls and writes correspondences.
- Serves as a liaison between physicians and other individuals.
- Implants an effective and efficient patient flow.
- Performs first aid and CPR if needed.
- Assists physicians with exams and treatments as permitted by license.
- Ability to work independently and in a team setting to accomplish duties in a timely manner.
- Triages patients in person and over the telephone.
- Performs other duties as assigned.
- Schedules diagnostic tests and surgeries as ordered by the physician as needed.
- Takes patient histories and vital signs and documents accordingly in the EMR.
- Organizes pharmacy refill request for physician approval.
- Records patient information in chart//EHR according to regulatory standards.
Required Qualifications:
- Req High school or equivalent
- Req Specialized/technical training Graduate from an accredited Vocational Nursing Program
- Req Ability to communicate effectively in English both verbally and in writing.
- Req Demonstrate excellent customer service behavior.
- Req Demonstrates ability to effectively work with physicians, staff, and patients.
- Req Familiarity with word processing, Microsoft Outlook, Cerner, and navigate the intranet
Preferred Qualifications:
- Pref 2 years Experience in an acute care or ambulatory care, or surgical setting.
Required Licenses/Certifications:
- Req Licensed Vocational Nurse - LVN (CA DCA)
- Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
- Req LVN - Intravenous Therapy Certification (CA DCA) IV certification must be obtained within 90 days of hire
The hourly rate range for this position is $29.12 - $49.66. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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