The Medical Staff Coordinator provides support to the organized Medical Staff via meeting management, practitioner credentialing and re-credentialing.
Essential Duties:
- For all Medical Staff Committee and Department meetings assigned: Coordinates scheduling of Medical Staff meetings and Service Line pre-meetings. Delivers via electronic mail the meeting notices prior to each meeting. Prepares agendas and uploads documents to Diligent Board books to build meeting agenda packets. Coordinates/shares/projects the presentation/meeting agenda packet during the meetings. Transcribes minutes of the meetings, do follow-ups, track attendance, maintain a running 12-months of hardcopies of the meeting packets and minutes in the survey binders. Submits meeting summaries, policies, and approval items to Medical Executive Committee.
- Other meetings: Coordinates scheduling and supporting Ad Hoc and Special Meetings as needed. Attends and participates in file review meetings for all Service Lines/Departments assigned, these meetings are scheduled monthly prior to Integrated Credentials Committee and Interdisciplinary Committee meetings. Attends and participates in daily department huddles, monthly department meetings, and other meetings as required.
- Privileging/Proctoring/FPPE/OPPE: Tracks Proctoring/FPPE for new providers (Medical Staff and Allied Health Professionals), and Expanded Privileges. Tracks OPPE and Competencies for Allied Health Professional providers. Processes Additional privileges, Change in privileges, Department Transfers, and Temporary privilege requests for all Service Lines/Departments assigned. Processes Provisional Reviews and Proctoring Release for all Service Lines/Departments assigned. Maintains credentialing database such as entering proctoring information, privilege entries/updates after Governing Board approval, updating meeting module, and others as assigned to ensure information contained is accurate and current. Participates in facility/credentialing preparation for site visits and licensing/accreditation surveys. Ensures maximum confidentiality, accuracy, security, and appropriate access of all data and records, and provides maximum protection from discoverability of all information controlled.
- Miscellaneous Functions: Onboarding new Physicians/Allied Health Professionals when necessary/needed. Authenticates provider’s access for Imprivata (Electronic Prescribing for Controlled Substances). Covers for office functions as necessary/needed Prepares and distributes monthly credentialing database reports as assigned. Responds to requests for proctoring summary reports, affiliation verification, activity reports, and other requests by hospital staff and/or outside facilities. Provides customer services to callers and visitors in accordance with KNOWN Standards. Other duties as assigned.
- Continuing Education – Maintains sufficient hours as required by Certification.
- Perform other duties as assigned.
Required Qualifications:
- Req High school or equivalent
- Req 2 years Minimum two years experience providing administrative/office support in an acute care facility or large healthcare organization in which duties included multiple tasks
- Req Excellent communication (written and verbal) skills
- Req Strong interpersonal skills for interaction with peers, patients, physicians, and other customers of the medical center
- Req Knowledge of Joint Commission standards, Title 22, and CMS regulations pertaining to the organized medical staff
- Req Knowledge of medical staff principles, practices, quality assessment, performance improvement functions, and legal concepts related to the organized medical staff
Preferred Qualifications:
- Pref Associate's degree Degree in related field OR
- Pref Bachelor's degree Degree in related field
- Pref 5 years Five years experience as a medical staff services professional preferred
- Pref Medical Staff Services Certification Valid CPCS or CPMSM by the National Association of Medical Staff Services (or equivalent five years experience as medical staff professional).
Required Licenses/Certifications:
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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