Job Description
UW Medicine Montlake - Alvord Brain Tumor Center has an outstanding opportunity for a Patient Services Specialist 2.
WORK SCHEDULE
Full-time, 100% FTE (40 hours per week)
Day Shift
Mondays- Fridays
On-site/No Telework
DEPARTMENT DESCRIPTION
Patients come to the Alvord Brain Tumor Center at UW Medical Center – Montlake from across the country for expert and holistic care that includes a precise diagnosis, a personalized care plan and a team of experts who guide them each step of the way, from consultation to treatment and follow-up.
Your care team includes UW Medicine neurooncologists, neurosurgeons, medical and radiation oncologists, neuropathologists, magnate-certified oncology nurses, and cancer specialists who work together to treat all brain and spinal cord cancers, including meningiomas, gliomas, vestibular schwannomas, central nervous system lymphomas, ependymomas, recurrent brain tumors and metastatic cancers.
We offer access to leading-edge techniques, technologies and treatments such as Gamma Knife, proton and photon radiation therapies, chemotherapies (oral and infused), immunotherapies and Optune.
A staff social worker will support you and answer any questions you and your loved ones may have throughout the course of your care. You may also be eligible for clinical research trials that are available through the UW Medical Center and Fred Hutchinson Cancer Center.
POSITION HIGHLIGHTS
Conveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth
PRIMARY JOB RESPONSIBILITIES
Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
Scheduling provider and ancillary service appointments
Obtaining patient demographic, financial, and clinical information
Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
Other duties as requested
REQUIREMENTS
High school graduation or equivalent AND
One year of healthcare, administrative, or customer service experience
OR
An equivalent combination of education/experience
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
Compensation, Benefits and Position Details
Pay Range Minimum:
$21.82 hourlyPay Range Maximum:
$29.41 hourlyOther Compensation:
-Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:
First Shift (United States of America)Temporary or Regular?
This is a regular positionFTE (Full-Time Equivalent):
100.00%Union/Bargaining Unit:
SEIU Local 925 NonsupervisoryAbout the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.