Synced from Workday · Sep 22

Patient Services Specialist

University of WashingtonSeattle, WAPosted Sep 22, 2026
Patient Access RepresentativeJunior
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Sep 22
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Job description

Job Description

UW Medicine Montlake - Sports Medicine Center - Husky Stadium has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE

  • Full- time, 100% FTE (40 hours per week)

  • Day Shift

  • Mondays- Fridays

  • On-site/No Telework

DEPARTMENT DESCRIPTION

The Sports Medicine Center at Husky Stadium is an ultramodern, 30,000 square-foot facility located on the UW campus.

Our providers work with people of all ages and abilities, including athletes and non-athletes alike. We have specialists in sports medicine, orthopedic surgery, physical therapy and radiology, offering a full range of sports medicine services.

Our staff includes team physicians for the UW Huskies, Seattle Seahawks, various Seattle public high schools and the Seattle Marathon. They’ll work with you —and others involved in your care—to assess and resolve your injuries and health concerns.

POSITION HIGHLIGHTS

  • Conveniently located near public transportation

  • Make a difference for the patients and employees we serve

  • Opportunity to provide career growth


PRIMARY JOB RESPONSIBILITIES

  • Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging  

  • Scheduling provider and ancillary service appointments

  • Obtaining patient demographic, financial, and clinical information

  • Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery

  • Other duties as requested


REQUIREMENTS

  • High school graduation or equivalent AND

  • One year of healthcare, administrative, or customer service experience

  • OR

  • An equivalent combination of education/experience

  • Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community. 

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.

Excellence. Exploration. Education.

Compensation, Benefits and Position Details

Pay Range Minimum:

$21.82 hourly

Pay Range Maximum:

$29.41 hourly

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. 

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What applying to University of Washington usually looks like

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