Academic Coach and Access Specialist

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

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A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

The Academic Coach and Access Specialist – Health Sciences and Law supports the delivery of academic coaching and disability support services for students across Wake Forest University, including the Reynolda Campus, the Wake Forest University School of Law, the Bowman Gray Center for Medical Education (BGCME), and programs located at the Wake Forest University Charlotte campus. Reporting to the Assistant Director for Health Science and Charlotte Programs, this position coordinates disability accommodation for the School of Law and the School of Medicine programs, provides academic skills coaching, and advances student success initiatives for undergraduate, graduate, and professional students across the University's academic programs.

Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions:

• Provides academic skills coaching to undergraduate, graduate, and professional students across Wake Forest University, including students on the Reynolda Campus, the Wake Forest School of Law, the Bowman Gray Center for Medical Education (BGCME), and the Wake Forest University Charlotte campus. Coaching topics may include learning strategies, time management, exam preparation, and effective study practices.
• Evaluates and interprets documentation of disabilities and provides recommendations for accommodations.
• Supports the coordination and implementation of approved disability accommodations for students across Wake Forest University, including Reynolda Campus programs, the School of Medicine (MD, PA, Academic Nursing), the Graduate School of Biomedical Sciences, and the WFU Charlotte campus.
• Serves as the primary point of contact and coordinator for disability accommodations for Wake Forest University School of Law students, ensuring timely implementation of approved accommodations, direct communication with students and faculty, and coordination of other academic accommodations in alignment with CLASS and School of Law policies and procedures.
• Assists the Assistant Director in managing accommodation requests by gathering documentation and tracking accommodation implementation.
• Develop collaborative relationships with School of Law administrators, faculty, and student support staff to facilitate effective implementation of accommodations and promote equitable access for students with disabilities.
• Assist students with components of the application process for professional licensing and credentialing examination accommodations, including medical, health sciences, and legal licensing examinations under the guidance of the Assistant Director.

Other Functions:

• Maintains and updates internal records and databases related to accommodation implementation and student interactions.
• Assists with communication to faculty, clinical faculty, law faculty, and academic program staff regarding approved accommodations, implementation procedures, and disability-related best practices.
• Supports outreach and educational initiatives that promote awareness of disability resources and academic success strategies within the School of Law, School of Medicine programs, and other assigned academic units.
• Collaborate with CLASS staff and campus partners to support student success initiatives.
• Assists with tracking participation and assessment data related to academic coaching and outreach programs.
• Participates in staff meetings, professional development, and departmental initiatives.
• Performs other duties as assigned.

Required Education, Knowledge, Skills, Abilities:

• Graduate degree in education, psychology, counseling, higher education, or a related field.
• One year of experience in higher education, student services, disability services, tutoring, coaching, advising, or a related student-support role
• Knowledge of disability accommodation practices in higher education,
• Strong interpersonal and communication skills with the ability to work effectively with students, faculty, and staff.
• Ability to maintain confidentiality and manage sensitive student information with discretion.
• Strong organizational and administrative skills with attention to detail.
• Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment.
• Commitment to student success, access, and inclusive educational practices.
• Ability to work effectively both independently and as part of a collaborative team.
• Comfort facilitating one-on-one student coaching conversations and small-group workshops.

Preferred Education, Knowledge, Skills, Abilities:

• Experience working in disability services, academic coaching, or learning support programs.
• Knowledge of disability accommodations for professional and licensing examinations.
• Knowledge of learning strategies and academic skill development.
• Experience with student support technologies or case management systems.
• Experience supporting students in health science, law, or other professional or graduate programs.

Accountabilities:

• Responsible for own work.

Physical Requirements:

• Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions:

• No environmental conditions.

Additional Job Description

Time Type Requirement

Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

 

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.