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Case Manager

Washington University in St. LouisWashington University Medical CampusPosted Aug 25, 2026Fresh
Case ManagerOn-siteMid
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Mirrored from Washington University in St. Louis's own Workday careers system · refreshed hourly

$55k–$82k
Compensation
498
Other open Washington University in St. Louis roles
15h ago
Posted
Workday
Applicant system
Job description

Location

SAINT LOUIS, MO 63110



Scheduled Hours

40

Position Summary

The Biomedical Prevention Navigator will support the implementation of Project ARK/Washington University School of Medicine Infectious Diseases (WUID) Biomedical HIV prevention programming and duties. The Biomedical Prevention Navigator will be involved in both direct service delivery and administrative activities with the Biomedical Prevention Program at WUID. The Biomedical Prevention Navigator will also be involved in regional workgroups to expand and improve Pre-Exposure Prophylaxis (PrEP)/Post-Exposure Prophylaxis (PEP) access. The Biomedical Prevention Navigator will assist clients with enrollment in public benefits programs and provide supportive services and referrals to community resources. The Biomedical Prevention Navigator will work closely with the Project ARK/WUID Biomedical Prevention team to ensure delivery of Biomedical Prevention services.

Job Description

Primary Duties & Responsibilities:

Biomedical Prevention Navigation: Case Worker II

  • Assist clients as they move through the care delivery system, including scheduling PrEP/Sexual Wellness appointments, medication adherence support, retention support, and follow-up with patients that have fallen out of services.
  • Navigate patients through financial aspects of receiving care including enrolling patients in insurance and public benefits program and assisting with billing resolution.
  • Assist with the elimination of barriers to services (i.e. financial and transportation barriers) and provide referrals to social support services.  
  • Provide individually-appropriate support, referrals, and education to adult clients who are potentially exposed to HIV/STIs.  
  • Complete all required documentation for all Biomedical Prevention Navigation services.
  • Assist with quality control and quality assurance tasks for the WUID Biomedical Prevention Program.
  • Support Biomedical Prevention data collection.

 

Other Prevention Activities:

  • Conduct HIV/STI counseling and testing in clinic, which includes handling/transporting blood and urine specimens.
  • Recruitment of PrEP clients through community outreach and collaboration with community partners in the St. Louis Region.
  • Help to keep PrEP information up to date on the WUID PrEP Program website.
  • Support the implementation of biomedical (i.e. PrEP and PEP) HIV prevention interventions to identified population(s) by assisting with data collection and reporting.

 

Other Administrative Duties:  

  • Foster a spirit of teamwork and collaboration and excellent customer service
  • Maintain required HIPAA compliance, skills/competencies and participate in staff trainings and meetings, continuing education, and cross-training programs according to established standards and Washington University policies
  • Participate in quality improvement activities to ensure appropriate clinical outcomes
  • Perform other duties as assigned to support the WUID Biomedical Prevention Program

Working Conditions:
Job Location/Working Conditions

  • Normal office environment
  • Patient care setting


Physical Effort

  • Typically sitting at desk or table
  • Repetitive wrist, hand or finger movement
  • Occasional lifting (25 lbs or less)


Equipment

  • Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Master’s degree or combination of education and/or experience may substitute for minimum education.


Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross


Work Experience:

No specific work experience is required for this position.


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

  • Basic Life Support certification must be obtained within one month of hire date
  • Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). 

Preferred Qualifications:

  • Bilingual/Spanish-speaking.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.


Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.


Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Case Management, Clinical Evaluations, Community Resources, Computer Literacy, Effective Written Communication, Family Support, HIPAA Compliance, Oral Communications, Patient Care, Patient Education, Prevention Programs, Referral Coordination, Team Collaboration, Team Communication

Grade

C10

Salary Range

$54,600.00 - $81,900.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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Case Manager
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