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Position Summary:
Under the direction of the immediate supervisor, performs duties related to the circulation of library materials. Organizes the daily operations of an area. Organizes, distributes and verifies the work of others, and participates in their training. Resolves problems. Provides information concerning library policies and resources. Processes library materials and interlibrary loan requests. Maintains equipment and supplies in area of responsibility.
Major Duties and Responsibilities:
Processes loans, returns, renewals, and holds of library materials according to the daily schedule. Issues borrowing cards.
Organizes daily operation of an area. Organizes, distributes, and verifies the work of others and participates in their training.
Resolves problems at the service location assigned in the daily schedule.
Receives payments and issues receipts for McGill Library users.
Ensures printing and mailing of overdue notices to the users. Conducts recalls of borrowed materials.
Receives interlibrary loan requests. Verifies availability and location of items. Retrieves and prepares items for loan or forwards requests to appropriate institutions.
Scans library materials as assigned.
Prepares, verifies, and follows up on lists and invoices concerning interlibrary loans, overdue items, and outstanding fines.
Retrieves, processes, and arranges reserve materials.
Works on collection maintenance and relocation projects.
Conducts inventory, shelf reading, and collection-shifting projects as required. Performs searches for library materials.
Locates, collects, sorts and shelves library materials.
Provides basic reference service, such as demonstrating the routine use of the public catalogue and other finding aids.
Assists users in locating library materials by performing simple title, author, subject, and keyword searches.
Performs duties related to the processing of library materials, such as receiving and verifying library materials and affixing barcodes and security strips.
Verifies, updates, and maintains records and files related to activities of the unit.
Compiles statistics related to the services provided.
Participates in the development of the area’s procedures and work methods.
Opens and closes the work area according to the daily schedule.
Uses office equipment such as computer, scanner, calculator, photocopier, fax machine, and 3D printer.
Provides information concerning general library policies, procedures, and the location of library resources.
Ensures users’ compliance with health and safety regulations.
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.
Other Qualifying Skills and/or Abilities:
DEC in Information and Library Technologies or Bachelor’s degree (desired). Experience working in a client service focused environment with a proven ability to deal with people at all levels. Organizational, customer service and teamwork skills, problem solving ability, proven ability to work with automated systems, and a general understanding of a library environment. Physical requirements include moving and lifting weights of up to 20 kgs., handling dusty and other various types of library materials, shelving and shifting books, bending, walking (includes walking between buildings), working while standing. Demonstrated ability to work in a computerized environment. English, spoken and written. French, spoken.
As one of Montreal's Top Employers, here is what we offer:
- Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
- Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
- Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
- Competitive vacation policy
- Two (2) personal days
- Two (2) floating holidays
- Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
- Paid time off over the December holiday period
- Tuition waiver for regular employees and their dependents
- Up to two (2) days of remote work per week where the position permits
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (3) on a scale of 0-4.
For a definition of our language proficiency levels, please click here.
Minimum Education and Experience:
Hourly Salary:
Hours per Week:
Supervisor:
Position End Date (If applicable):
Deadline to Apply:
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.