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Synced from Workable · Oct 9

Call Centre Agent

Remote RecruitmentSouth AfricaPosted Oct 9, 2026
Call Center RepresentativeRemoteJunior
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Mirrored from Remote Recruitment's own Workable careers system · refreshed hourly

39
Other open Remote Recruitment roles
Oct 9
Posted
Workable
Applicant system
Job descriptionReq BBDF50C1BB

Salary: R23 000 – R25 000 per month

Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully remote from South Africa. You will own inbound and outbound calls for a UK business.

Role overview

You will handle inbound and outbound calls for a UK business, giving callers a clear, helpful and professional experience. This is a full-time, 100% remote role for South African talent, working UK hours: 09:00-17:00 UK time (11:00-19:00 SAST).

Key responsibilities

  • Take inbound calls and resolve queries
  • Make outbound follow-up calls where needed
  • Record call outcomes accurately in the CRM
  • Follow scripts and compliance requirements
  • Meet quality and call-handling targets

What you'll need

  • Experience in a call centre or phone-based role
  • Clear spoken English with a professional manner
  • Experience using a CRM or dialler system
  • Typing speed and accuracy
  • Able to work 09:00-17:00 UK time (11:00-19:00 SAST)

Nice to have

  • Experience with Five9, Aircall or similar
  • Experience in sales or collections calls
  • Previous work with UK customers

What's on offer

  • Fully remote work from anywhere in South Africa
  • A stable, full-time role with a UK employer
  • Clear expectations and a friendly, supportive team
  • Room to grow as the business grows

About Remote Recruitment

Remote Recruitment connects talented South Africans with UK businesses that want reliable, motivated remote team members. We match you carefully, support you through the hiring process and stay in touch once you start, so you can settle in with confidence.

Apply with your CV and a short note on why this role suits you. Remote Recruitment welcomes applications from all suitably capable candidates.

View original posting on Workable

What applying to Remote Recruitment usually looks like

Based on publicly available information, candidates applying through Workable can generally expect a standard online application process involving a form submission, resume upload, and sometimes a brief set of screening questions. Workable, as an ATS, typically supports automated acknowledgment emails upon submission, though response times vary depending on the employer's internal review process. For roles at Remote Recruitment, candidates may encounter multiple stages, which can commonly include an initial recruiter screening, followed by one or more interviews with hiring managers or team members. Some roles may also involve skills assessments or practical exercises relevant to the position, such as administrative, financial, or customer-facing tasks. Applicants should ensure their resumes are tailored and keyword-optimized, as Workable's system may use filtering tools to help employers manage high application volumes efficiently.

Based on publicly available information. LandEarly does not verify interview process details.

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