Salary: R23 000 – R25 000 per month
Remote Recruitment is hiring a Warranty Administrator for a UK-based employer, fully remote from South Africa.
Role overview
You'll process warranty claims end to end for a UK business — checking entitlement, submitting to the manufacturer, chasing decisions and keeping customers informed while the claim moves.
Claims move through several hands before they are paid, and the difference between a two-week and a two-month resolution is usually whoever is chasing it. That will be you.
You will work UK business hours from home, as part of a South African team placed directly with established UK employers.
Key responsibilities
- Register and validate incoming warranty claims against policy terms
- Submit claims through manufacturer portals and track outcomes
- Chase outstanding decisions and escalate stalled cases
- Keep customers updated at each stage of the claim
- Reconcile approved claims against credits received
- Maintain accurate claim records and supporting documentation
What you'll need
- Experience with claims, warranty or high-volume case administration
- Comfortable working across supplier or manufacturer portals
- Strong attention to detail when checking entitlement and dates
- Clear, patient written English for customer updates
- Able to hold a caseload without losing track of open items
Nice to have
- Automotive, appliance or equipment sector exposure
- Experience reconciling credits or supplier invoices
- Familiarity with a ticketing system such as Zendesk
What's on offer
- 100% remote, working from anywhere in South Africa
- UK business hours, 09:00–17:00 UK time (11:00–19:00 SAST)
- Direct exposure to an established UK business
- Long-term, stable placement with room to grow
Remote Recruitment places South African professionals with UK businesses for long-term, fully remote roles.