We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What You'll Build
As an SAP S/4HANA (Basis) Engineer within the Global Sovereign Cloud Delivery & Operations team, you will contribute to the daily operations and continuous evolution of SAP's Sovereign Cloud environments. You will work across the service delivery lifecycle, helping ensure the reliability, security, performance, and availability of SAP S/4HANA landscapes in a highly regulated cloud environment.
Your responsibilities will include:
- Designing, implementing, monitoring, maintaining, and optimizing SAP S/4HANA systems within the SAP Sovereign Cloud environment.
- Supporting the setup of multi-system landscape architectures and integrations across heterogeneous technologies.
- Assisting with system implementations, upgrades, patching activities, refreshes, and ongoing operational support.
- Investigating incidents, contributing to problem resolution, and supporting root cause analysis activities.
- Providing on-call support for incidents and performance degradations as part of a rotational support model.
- Contributing to the continuous improvement of technical documentation and operational procedures.
- Partnering with engineering teams to enhance cloud operations processes and increase automation.
- Supporting SAP environments running on Linux, Windows, and SAP HANA platforms.
What You Bring
Required Qualifications & Experience
- SAP experience, including hands-on exposure to SAP S/4HANA.
- Practical experience in the implementation, upgrade, or support of SAP S/4HANA systems.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Initial exposure to or involvement in Disaster Recovery (DR) planning and testing activities.
- A problem-solving mindset with foundational troubleshooting and root cause analysis skills.
- Practical experience supporting SAP systems running on Windows, Linux, and SAP HANA environments.
- Willingness to work in a 24/7 operational environment, including participation in shift rotations and on-call duties.
- Commitment to maintaining a regular office presence to support effective team collaboration.
Due to the potentially classified nature of our work, you must be willing to undergo a governmental security clearance process.
Nice to Have
- Knowledge of public cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
- Experience with infrastructure automation and configuration management tools such as Terraform and Ansible.
Where You'll Belong
The Global Sovereign Cloud Delivery & Operations organization is a newly established business unit within SAP Product Engineering, dedicated to delivering secure, scalable, and compliant cloud solutions for the public sector and highly regulated industries.
As part of this team, you will collaborate with colleagues across SAP to build and operate a harmonized Sovereign Cloud portfolio. You will help deliver standardized, transparent, and trusted cloud services while supporting customers with some of the most demanding security, compliance, and operational requirements.
This is an exciting opportunity to develop your expertise at the intersection of SAP technology, cloud operations, security, and innovation, while contributing to the future of SAP Sovereign Cloud services.
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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 457540 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid