Location: Louisville, KY
Position Type: Full-Time, Exempt
Department: Maintenance
Reports To: Property Manager
We are a mission-driven property management organization dedicated to fostering strong, supportive communities through high-quality, hospitable housing. Our team serves diverse populations with care, dignity, and purpose, creating environments where residents, staff, and neighborhoods can flourish together.
Position Overview
We are seeking a hands-on, team-oriented Maintenance Supervisor to lead daily maintenance operations across our property portfolio in Louisville, KY.
This role balances technical execution with leadership. You will work side-by-side with Maintenance Technicians and apprentices, prioritizing work orders and unit turns, diagnosing complex repairs, managing vendors, and ensuring preventive maintenance and safety standards are met.
The ideal candidate is a skilled technician, an approachable mentor, and a proactive problem solver who takes pride in maintaining vibrant residential communities.
Core Responsibilities
Team Leadership & Mentorship
Provide daily technical guidance, coaching, and support to technicians and apprentices.
Prioritize and assign work orders and unit turns based on urgency, skill level, and schedule deadlines.
Set high standards for workmanship, safety, productivity, and resident service.
Assist with hiring, onboarding, training, and performance development.
Hands-On Maintenance & Work Orders
Complete complex, high-value, or unresolved maintenance work orders daily.
Evaluate issues onsite before engaging outside contractors to determine if repairs can be completed internally.
Diagnose and repair residential HVAC, plumbing, electrical, appliance, drywall, carpentry, and flooring systems.
Inspect completed work orders to ensure accuracy, safety, and proper documentation.
Unit Turns & Vendor Coordination
Perform pre-turn move-out inspections with the Property Manager to establish scopes of work.
Coordinate timelines, material ordering, vendor staging, and make-ready repairs (painting, drywall, plumbing, HVAC, electrical, flooring).
Conduct final quality-assurance inspections on turned units prior to resident move-in.
Manage vendor relationships, obtain estimates, and monitor contractor quality and responsiveness.
Preventive Maintenance & Safety
Develop and execute practical preventive maintenance schedules for assigned properties.
Inspect grounds, common areas, and building systems to identify deferred maintenance or hazards.
Maintain clean, organized, secure, and fully stocked maintenance shops and supply inventories.
Enforce safety procedures, correct usage of personal protective equipment (PPE), and proper chemical/tool storage.
Participate in rotating after-hours, weekend, and holiday emergency on-call coverage.
Qualifications
Required:
Experience: Hands-on experience completing residential/multifamily work orders, unit turns, preventive maintenance, and emergency repairs.
Technical Skills: Strong, demonstrated HVAC troubleshooting and repair experience.
Licensing & Transportation: Valid driver’s license and reliable transportation for travel between local properties.
Availability: Ability to participate in a rotating on-call emergency response schedule.
Education: High school diploma or equivalent.
Preferred:
5+ years of experience in multifamily, residential, or facilities maintenance.
Prior experience as a Maintenance Supervisor, Lead Technician, or team lead.
Technical certifications in HVAC (EPA Universal preferred), plumbing, electrical systems, or building maintenance.
Experience coordinating outside vendors and evaluating contractor bids.
Key Competencies
Proactive Problem Solving: Strong diagnostic ability to address root causes independently and efficiently.
Hospitality Mindset: Approach every resident interaction with professionalism, empathy, and respect.
Stewardship & Accountability: Manage tools, materials, contractor costs, and property assets responsibly.
Effective Communication: Clear verbal and written skills for documenting work orders and communicating with residents, vendors, and leadership.
Physical Demands & Working Conditions
Position works both indoors and outdoors across residential properties, common areas, basements, and exteriors in varying weather conditions.
Physical requirements include frequent standing, walking, bending, stooping, climbing stairs, reaching, and gripping.
Ability to occasionally lift/move up to 50 lbs independently (and heavier items with assistance or equipment).
How to Apply
If you are a skilled maintenance professional who enjoys mentoring others and serving the community, we welcome your application. Please submit your resume detailing your relevant maintenance and leadership experience.
We are an Equal Opportunity Employer.