Director, Pharmacy Business Operations

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The Director, Business Operations evaluates, administers, and directs all business and administrative matters including budget, operations, programs, contracting, and personnel administration for the pharmacy department. This position also provides financial analysis and strategic planning, as well as oversees the budgetary controls in partnership with various levels of management. This position is responsible for leading system wide contracting of supplies, medications, services, and equipment with the goal of providing high quality, efficient, and cost-effective service to the organization with an emphasis on customer service.  Included within the shared Contracting Services achieving standards of performance, coordination of supply chain process, supervision of personnel and collaboration with all regional health corporations and system departments to achieve the goals.  The position will also be responsible for administering continuous process improvement, benchmarking, performance measurement, and reporting.

CORE JOB FUNCTIONS                                                                                           

Directs, implements, coordinates, plans for and evaluates the business operations for the department/division, which may include statistical, performance and managerial reporting, decision and budget support, capital planning, and process improvement. Develops and ensures adherence to department’s annual budget, in accordance with University guidelines and policies. Participates in financial analysis and planning including monitoring and reporting on monthly budget variances and opportunities to improve performance. Advances strategic financial plan and make recommendations to senior management on how to best execute the department’s plan. Formulates department policies and guidelines to carry out the University and department mission. Oversee the review, approval and reporting of all expenditures. Reviews and approves financial transactions. Creates and manages support systems to assure availability of cost-effective supplies, equipment, and management information. Monitors contractual obligations and ensures consistency with departmental budget, goals, and programmatic initiatives. Evaluates existing internal controls and approval processes and makes recommendations on how to improve fiscal integrity and operational efficiency. Implements department human resources actions, which may include hiring, terminations, salary etc.  Recruits, trains and prepare performance reports for staff. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Leads initiatives with clinical/non-clinical committees to standardize suppliers, product utilization and contracting. Collaborates with colleagues of local systems, system office departments, and other pharmacy management work units to identify, analyze, decide, and implement leading practices and expense management initiatives.

Provides a shared contracting service process that

• Determines specifications
• Identify sources
• Integrates the contracting process
• Ensure institutional policy (e.g. signatory authority)
• Optimizes group purchasing
• Ensures contract compliance
• Procures
• Manages the number of suppliers
• Optimizes supplier relationships
• Resolves payment issues
• Optimizes technology
• Resolves internal customer and supplier issues and prevents future occurrences

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                        

Education:

Bachelor’s in pharmacy or Pharm.D. degree, Master’s or MBA Preferred.

Certification and Licensing:

Active Florida Pharmacist license obtained within 6 months of hire.

Experience:

Minimum 3 years of relevant experience with demonstrated expertise.

Knowledge, Skills and Attitudes:

• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to manage a budget and work within the constraints of that budget.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Proficiency in computer software (i.e. Microsoft Office).

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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