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The Department of Urology has an exciting opportunity for a full-time Surgery Scheduler 2 to work on-site in Miami.
CORE JOB SUMMARY
The Surgery Scheduler 2 (H) acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Surgery Scheduler 2 (H) acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices.
CORE JOB FUNCTIONS
1. Obtains pre-authorizations for procedures as required by insurance companies.
2. Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.
3. Collaborates with patients, families, staff, and providers within the office and the greater community to schedule surgeries, pre-op physicals, and testing.
4. Coordinates with hospitals and vendors for special cases or circumstances.
5. Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.
6. Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately contacts appropriate personnel to resolve any issues.
7. Ensures documentation is complete to support accurate billing of surgical procedures.
8. Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High School diploma or equivalent
Experience:
Minimum 3 years of relevant experience
Knowledge, Skills and Attitudes:
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e. Microsoft Office).
Bilingual English & Spanish preferred
Department Specific Functions
1. Communicate with physicians and nurses concerning patient care.
2. Assist with scheduling outpatient surgeries and obtaining insurance authorizations.
3. Financially clear outpatient surgery.
4. Obtain insurance benefits and estimate requests for self-pay patients.
5. Schedule patients for preoperative appointments/phone screening.
6. Schedule patients for postoperative appointments.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full timeEmployee Type:
Staff