Business Operations Supervisor

Job Description

Harborview Medical Center's Burn & Plastic Surgery Clinic has an outstanding opportunity for a full-time Business Operations Supervisor.

WORK SCHEDULE

• 100% FTE, 40 hours weekly

• Mon - Fri Day shift

DEPARTMENT DESCRIPTION

Several medical providers and nurses in the Burn and Plastic Surgery Clinic, with specialized training and expertise in burn and wound care, provide outpatient care and service to patients throughout the WAMI region. This clinic is the outpatient arm of the UW Medicine Burn Center, which also includes the intensive care and acute care inpatient units within Harborview Medical Center. Key to effective burn care, is the clinic nurse's ability to coordinate care provided by a multi-disciplinary team involving attendings, fellows, residents, nurse practitioners, physician's assistants, occupational and physical therapy, Rehab Psychologists, Vocational Rehab Counselors, to name a few.

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Responsible for organizing and independently coordinating the administrative operations and revenue cycle operations of the assigned clinics

• Accountable for the optimization of the clinic support service workflow, the Program Operations Specialist provides oversight and direction to the office staff by ensuring efficiency in practice management, financial, and support services of the clinic

• Make independent judgements/decisions and take action regarding a wide range of routine and complex patient problems and situations

• Perform project management duties for the clinic – leading and overseeing improvement processes and projects related to workflow improvement in terms of efficiency and/or effectiveness in supporting the clinic’s strategic goals as well as UW Medicine’s Pillar Goals

• Assist in formulating strategies for monitoring and assuring quality and quality improvement. Responsible for hiring and disciplinary processes in conjunction with the health service Manager and actively participates as a leader in the clinic management team and AACS division

• Responsible for hiring and disciplinary processes in conjunction with the health service Manager and actively participates as a leader in the clinic management team and AACS division

REQUIREMENTS

• At least 2 year’s leadership experience in health care program management

• Bachelor's degree in Business, Health Administration, Public Health, or Public Administration preferred

• An equivalent combination of experience and education will be considered.

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine.  It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County.  It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. 

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community. 

Compensation, Benefits and Position Details

Pay Range Minimum:

$0.00 annual

Pay Range Maximum:

$0.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.