Synced from Greenhouse · Sep 11

Account Onboarding Specialist

AgodaTokyo, JapanPosted Sep 11, 2026
Customer Onboarding SpecialistJunior
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Mirrored from Agoda's own Greenhouse careers system · refreshed hourly

295
Other open Agoda roles
Sep 11
Posted
Greenhouse
Applicant system
Job descriptionReq 7532659

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

 

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

 

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Growth and Accelerator Team  

The Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.  

The Opportunity:

As an Account Specialist for Partner Onboarding, your key objective is growing the coverage and quality of Agoda’s supply network. You will take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale.

In this role, you'll get to: 

  • Support new and developing accommodation partners with onboarding and basic account setup
  • Reach out to partners to guide them through registration and next steps
  • Share best practices and basic recommendations to help partners improve their performance on Agoda
  • Help partners understand Agoda’s tools and systems using existing materials and training
  • Participate in short‑term projects or campaigns to encourage partner program participation
  • Track activities and updates in internal systems and follow clear daily priorities
  • Work closely with your team to learn, ask questions, and continuously improve

What you'll need to succeed:

We're looking for someone who is eager to learn and grow.

  • New graduates or up to 2 years of work experience (no prior sales experience required)
  • Native‑level Japanese and business‑level English (reading and writing)
  • Comfortable using basic computer tools (Excel, email, internal systems)
  • Willingness to learn, ask questions, and take feedback
  • Clear and professional communication skills
  • Able to adapt in a fast‑moving environment with guidance from the team
  • Curious, proactive, and open to trying new ways of working

*This is a fixed-term, 6-month contract. Contract extension and/or conversion to full-time employment may be considered and granted based on performance and business needs.*

 

 

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

 

 

Discover more about working at Agoda

 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

View original posting on Greenhouse

What applying to Agoda usually looks like

Based on publicly available information, candidates applying through greenhouse for Agoda can generally expect an online application involving a resume submission and possibly some role-specific screening questions. The process may include multiple stages, such as an initial recruiter conversation, followed by hiring manager discussions and, depending on the role, technical or case-based evaluations, particularly for engineering, data, or analytical positions. Some roles may also involve panel interviews or task-based assessments to gauge relevant skills. Communication is typically handled through the Greenhouse platform, and candidates commonly receive status updates via email or an online portal. Response times vary and may depend on the volume of applicants and internal scheduling. Candidates should generally be prepared for a structured but role-dependent process that emphasizes both cultural fit and functional competency evaluation.

Based on publicly available information. LandEarly does not verify interview process details.

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Account Onboarding Specialist
Agoda · Tokyo, Japan
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