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Synced from Oracle Cloud · Oct 23

Student Worker - Help Desk+ Support Consultant

Baylor UniversityWaco, TX, United StatesPosted Oct 23, 2026
IT Support SpecialistJunior
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Mirrored from Baylor University's own Oracle Cloud careers system · refreshed hourly

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Oct 23
Posted
Oracle Cloud
Applicant system
Job descriptionReq 22206

Job Title: Student Worker - Help Desk+ Support Consultant

Job Classification: Business Operations, Student

Department: ITS Client Services

Hiring Manager: Stephanie Sanchez

Contact: Stephanie_Sanchez@baylor.edu

Work Schedule: Minimum of 10 hrs per week between 7:30 am and 7:00 pm Monday-Friday and 1:00 pm and 7:00 pm Saturday and Sunday

Desired Length of Employment: Fall/Ongoing

Pay Rate: $10.00/hr

This student position is responsible for providing support to students, faculty, and staff at HelpDesk+ in Moody Library. This position is responsible for the following:
 

  • Receive and release computers for service and resolve computer software/connectivity/printing issues.
  • Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and wireless network-related issues.
  • Diagnose and resolve technical problems related to computer systems, software applications, printers, and network connectivity.
  • Install, configure, and maintain computer software applications.
  • Provide support for applications, networks, and printers.
  • Provide training to faculty, staff, and students on using technology resources.
  • Ensure the security and confidentiality of sensitive information and data.
  • Assist with checking in/out technology equipment.
  • Complete daily tasks including but not limited to sending emails, completing inventory, and maintaining equipment. 
  • Perform business operations duties for assigned area of responsibility
  • Provide excellent customer service to clients
  • Ability to prioritize and take initiative
  • Assist with various projects, activities and tasks related to business operations
  • Ability to comply with University policies
  • Maintain regular and punctual attendance

     

Employer: Baylor University

Work Location: Moody Library

Work Address: 1312 S 3rd St, Waco, TX 76798

View original posting on Oracle Cloud

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Student Worker - Help Desk+ Support Consultant
Baylor University · Waco, TX, United States
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