Brevo is one of the world’s leading CRM and marketing platforms, helping businesses build strong customer relationships through connected, omnichannel experiences.
Within Brevo, our Ecommerce Business Unit powers targeted marketing, customer engagement, and revenue growth for over 50,000 merchants globally, primarily across the US and Europe. Our technology is trusted by leading international brands, including Levi’s, Louis Vuitton, Tissot, Chanel, and L’Occitane, to drive seamless merchant and shopper interactions across the entire customer journey.
The Role:
Join us as a Customer Experience Associate French and be the bridge between our technology and our customers, managing interactions across phone, email, and chat. You will resolve customer concerns efficiently while ensuring a positive experience.
We are looking for strategic problem-solvers, not just task executors.
If you have a strong customer service background, excellent communication skills, and the ability to work independently and collaboratively to provide top-notch service and put customers first, we’d love to hear from you.