Overview
The Senior Manager Program Management – Payment serves as a people leader responsible for overseeing program delivery while directly leading, coaching, and developing a team of project management professionals. This role balances strategic execution with day-to-day people leadership to ensure successful delivery of payment-related initiatives aligned with business objectives.
Responsibilities
People Leadership
- Lead, coach, and develop a team of project managers, providing regular feedback, performance guidance, and career development support.
- Establish clear expectations and accountability for individual and team performance.
- Conduct regular 1:1s, performance reviews, and development conversations to support engagement, growth, and retention.
- Support talent planning activities, including hiring, onboarding, and succession planning.
- Foster a collaborative, inclusive, and high-performing team culture aligned with organizational values.
Program & Portfolio Management
- Provide oversight and direction for complex payment-related programs and initiatives, ensuring alignment with business priorities.
- Manage program timelines, risks, dependencies, and resource allocation across the team.
- Ensure consistent application of program management standards, tools, and best practices.
- Remove obstacles and escalate risks as needed to ensure successful delivery.
Stakeholder & Cross-Functional Partnership
- Serve as a primary point of contact for senior stakeholders related to assigned programs.
- Partner closely with Product, Technology, Operations, and other cross‑functional teams to drive program outcomes.
- Communicate program status, risks, and achievements effectively to leadership audiences.
Operational Excellence
- Monitor team workload and capacity to ensure balanced resource allocation.
- Drive continuous improvement in processes, execution, and delivery quality.
- Use data and metrics to evaluate team and program performance and inform decision‑making.
Key Interfaces
PMO leadership.
Project Managers.
Product.
Operations.
R&D.
Finance.
Training/Readiness.
Executive sponsors.
Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.
Complete all responsibilities as outlined in the annual performance review and/or goal setting.
Complete all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
Qualifications
- 8+ years in program or transformation leadership in complex, matrixed environments.
- Bachelor’s degree highly preferred; master’s degree preferred.
- Demonstrated experience leading and developing teams, including performance management and employee development.
- Proven ability to coach others, provide feedback, and build high‑performing teams.
- Strong interpersonal and communication skills to lead through influence and collaboration.
- Strong experience leading cross-functional initiatives with multiple stakeholders.
- Demonstrated ability to manage governance, budgets, risks, and executive updates.
- Experience in healthcare, regulated industries, or operational transformation preferred.
- Healthcare payer/provider operations.
- Portfolio governance.
- PMP or comparable certification required.
- Enterprise program delivery.
- Dependency management.
- Executive communication.
- Stakeholder influence.
- Risk management.
- Benefits realization.
- Decision-making under ambiguity.
Cognitive / Mental Requirements:
Communicating with others to exchange information.
Problem-solving and thinking critically.
Completing tasks independently.
Interpreting data.
Making timely decisions in the context of a workflow.
Maintaining focus.
Assessing the accuracy, neatness and thoroughness of the work assigned.
Applying established protocols in a timely manner.
Physical Requirements and Working Conditions:
Remaining in a stationary position, often standing or sitting for prolonged periods.
Repeating motions that may include the wrists, hands, and/or fingers.
Must be able to provide a dedicated, secure work area.
Must be able to provide high-speed internet access / connectivity and office setup and maintenance.
Base compensation ranges from $155,000 to $200,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
Date of posting: 8/21/2026
Applications are assessed on a rolling basis. We anticipate that the application window will close on 10/21/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.
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