Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
This technical resource will be part of the Global Salesforce CRM Development Team responsible for delivering and supporting CRM and Quote-to-Cash solutions across the Experian enterprise. You will partner with multiple partners, including architects, product owners, business analysts, and delivery teams. Together, they will design scalable Salesforce solutions. These solutions will use a range of tools, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, Data Cloud, Agentforce, and enterprise integrations. You will help implement strategic programs, maintain platform stability, and improve across multiple business regions. You will report to a Manager.
Key Responsibilities:
- Develop Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and platform automation.
- Develop integrations between Salesforce and enterprise applications using REST APIs, web services, middleware, and event-driven patterns.
- Support CRM and Quote-to-Cash business processes including Sales Cloud, Service Cloud, CPQ, and Experience Cloud.
- Participate in solution design reviews, technical estimations, and architecture discussions.
- Collaborate with Architects, Product Owners, and Business Analysts to translate our requirements into technical solutions.
- Create technical design documentation and integration specifications.
- Support release management, CI/CD processes, code reviews, testing, and production deployments.
- Troubleshoot complex production issues and perform root cause analysis.
- Improve platform optimization, scalability improvements, and adoption of Salesforce best practices.
- Participate in Agile ceremonies and contribute to continuous delivery programs.
- Bachelor's degree in Computer Science, Information Technology, or related discipline.
- 8+ years of software development experience.
- Minimum 5 years of Salesforce platform development experience.
- Expertise in:
- Apex
- Lightning Web Components (LWC)
- SOQL/SOSL
- Salesforce APIs
- Salesforce Security Model
- Flow Automation
- Experience with Sales Cloud and Service Cloud implementations.
- Experience building and supporting enterprise integrations using REST APIs and middleware platforms.
- Understanding of Salesforce data model, governor limits, sharing model, and performance optimization.
- Experience working within Agile/Scrum delivery teams.
Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Benefits
Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here