Job description
About TurFresh
TurFresh is the original creator and market leader in artificial turf cleaning and maintenance
services. We currently operate across multiple U.S. states and are expanding rapidly due to
increasing demand and strong inbound lead volume
Our Culture: A Delightful Customer Journey, Start to Finish
- Customer-first, every time: we'd rather earn a homeowner's confidence and keep them for
years than rush a close that doesn't serve them well. - Continuity by design: the rep who closes a customer's first job is often the same person
who reconnects with them later for reactivation or a plan renewal — that continuity is
intentional, not incidental. - Small team, real impact: TurFresh is intentionally lean. Every rep is close enough to the
customer experience to notice when something isn't right — and empowered to fix it, not
escalate it into a black hole. - Value over discounts: we sell reliability and quality, not markdowns. Reps represent a
premium brand, which means holding the line on value while still making customers feel
taken care of. - Follow-through is the product: a sale isn't complete until dispatch confirms the
appointment — a delightful experience means the promise made on the call actually
shows up at the customer's door.
TurFresh was built on a simple belief: turf cleaning is a relationship, not a one-time transaction.
From a homeowner's very first search or estimate request, through years of recurring
maintenance visits, every interaction should feel effortless, honest, and genuinely cared for. We
compete on trust and experience — not on being the cheapest option — and that promise has to
hold up on every single call.
From a homeowner's very first search or estimate request, through years of recurring
maintenance visits, every interaction should feel effortless, honest, and genuinely cared for. We
compete on trust and experience — not on being the cheapest option — and that promise has to
hold up on every single call.
If you believe long-term trust beats short-term wins, you'll fit right in here.
The Role
- Inbound lead conversion
- Fast, high-converting closing — often on the first or second touch
- Customer reactivation
- Maintenance plan conversion
- High-volume follow-up
- Google Search
- Paid Ads
- Website Inquiries
- Inbound Calls
- Existing Customer Follow-Up Campaigns
We are hiring one dedicated, full-time inbound sales professional who can move quickly,
communicate confidently, and consistently convert inbound leads into customers. This role is
built for someone who thrives in a fast-paced environment, holds themselves to a high standard
of performance and follow-through, and is looking for a long-term, full-time career — not
project or freelance work.
communicate confidently, and consistently convert inbound leads into customers. This role is
built for someone who thrives in a fast-paced environment, holds themselves to a high standard
of performance and follow-through, and is looking for a long-term, full-time career — not
project or freelance work.
This full-time position is focused on:
This is a 100% inbound role. Every lead you work has already reached out to us — you will not
be asked to cold call or prospect.
Our sales team works primarily with homeowners who are actively searching for solutions
through:
We currently support the Pacific time zone and are actively expanding coverage across Central
and Eastern time zones, including increased weekend coverage. (These refer to the U.S.
customer time zones you'll be serving, not your own location — this role is open to candidates
based in Central and South America.)
Responsibilities
- Respond rapidly to inbound leads and estimate requests
- Handle inbound calls and web inquiries professionally and efficiently
- Re-engage past customers and unsold opportunities
- Convert one-time customers into maintenance plans when appropriate
- Maintain strong close rates and follow-up consistency
- Build trust quickly with homeowners and close confidently on the first or second touch
- Accurately track pipeline and communication inside the CRM
- Maintain speed-to-lead and strong pipeline managemen
Who Thrives in This Role
- Proven inbound sales closer
- Fluent, professional-level English communication skills, with the ability to communicate
naturally and confidently with U.S.-based homeowners - Strong phone and communication skills
- Terrific, authentic personality who can build trust quickly with clients
- Comfortable representing a premium market-leading brand and selling based on value, reliability, and quality rather than discounts
- High-converting closer who can earn trust and close confidently on the first or second touch-including with higher-end homeowners
- High sense of urgency and responsiveness
- Organized and disciplined with follow-up
- Comfortable handling high lead volume
- Self-managed and accountable in a remote environment
- Strong ownership mentality and professionalism
Preferred Background
- Home services or other industries where the full service is sold remotely over the phone
- Experience in high-converting phone sales environments such as medical equipment,
elective healthcare, dental, legal, home improvement, or premium recurring services - HVAC, pest control, roofing, landscaping, pool, or other recurring service industries
- High-volume inbound sales environments
- CRM experience (GHL, Jobber, HubSpot, Salesforce, etc.)
Compensation
Competitive, performance-based compensation, including a starting draw against commission
plus bonuses for maintenance plan conversions, with a path to a higher, uncapped commission
structure for high performers. Specific figures will be shared during the interview process.
plus bonuses for maintenance plan conversions, with a path to a higher, uncapped commission
structure for high performers. Specific figures will be shared during the interview process.
This Is a Full-Time Role — Not a Side Gig
TurFresh is hiring one dedicated, full-time Inbound Sales Closer to grow with us for the long
term — this is a primary professional commitment, not freelance, part-time, or supplemental
work. We're looking for a team member who will focus their professional time and energy on our
customers and sales operations during their scheduled hours.
term — this is a primary professional commitment, not freelance, part-time, or supplemental
work. We're looking for a team member who will focus their professional time and energy on our
customers and sales operations during their scheduled hours.
Because of this, we're looking for candidates who are not actively balancing other jobs, freelance
clients, or business ventures alongside this role. Our team is intentionally small, and every
person here makes a real impact — we're building lasting, long-term partnerships, not short-term
or gig-based engagements
Why Join TurFresh
- Industry leader and category creator
- High inbound lead volume
- Established systems and strong marketing engine
- Fully remote flexibility
- Clear path for earnings growth and advancement
We're looking for someone authentic, accountable, professional, and proud to represent a
premium brand well — someone who's excited to make TurFresh their full-time professional
home and invest in the same customer journey we do, from the first call to the tenth year.
premium brand well — someone who's excited to make TurFresh their full-time professional
home and invest in the same customer journey we do, from the first call to the tenth year.
Video Submission Requirement:
As part of the hiring process, candidates will be required to submit a short video explaining the impact they believe they can make by selling for TurFresh and how they would contribute to the company's continued growth and success.
TurFresh shares a Lever recruiting platform with our sister company, Express Chipping. As a
result, you may see the Express Chipping name in the application URL or automated
communications. This position is exclusively with TurFresh
result, you may see the Express Chipping name in the application URL or automated
communications. This position is exclusively with TurFresh