Job descriptionFull Time
LandEarly is looking for a Community Manager to build and grow relationships with our users and represent their voice inside the company. LandEarly is an auto-apply tool that helps job seekers find fresh postings, tailor their applications, and track everything in one place - this role will help shape and grow the community of job seekers who rely on it.
What you'll do
- Own day-to-day engagement across our community channels (social media, forums, in-app, email, or similar), responding to questions and fostering discussion
- Develop and execute a content calendar that keeps users informed, engaged, and excited about the product
- Act as a bridge between users and internal teams, surfacing feedback, feature requests, and recurring issues to product and support
- Monitor sentiment and conversation across social and community platforms, flagging risks and opportunities
- Plan and run community programs such as AMAs, user spotlights, referral campaigns, or ambassador programs
- Track and report on community health metrics (engagement, growth, sentiment) to leadership
What we're looking for
- 2+ years of experience in community management, social media management, or a similar user-facing role
- Excellent written communication skills and a strong sense of brand voice
- Comfort working across multiple platforms (social media, Discord/Slack communities, email, in-app messaging, etc.)
- Data-informed approach to community growth - able to track metrics and adjust strategy accordingly
- Ability to work independently, prioritize across multiple channels, and respond quickly to time-sensitive issues
- Empathy and patience when handling user questions, complaints, or feedback
Nice to have
- Experience in a startup or fast-growing product environment
- Familiarity with the job search or career tech space
- Experience running ambassador, referral, or advocacy programs