Synced from Lever · Sep 3

Customer Onboarding Specialist

Octopus EnergyManchester (GB)Posted Sep 3, 2026
Customer Onboarding SpecialistOn-siteJunior
Apply now - freeSave & get alerts

Mirrored from Octopus Energy's own Lever careers system · refreshed hourly

150
Other open Octopus Energy roles
Sep 3
Posted
Lever
Applicant system
Job description
We're making energy fair, clean, and simple for all using technology. 
Octopus Energy started with a bold idea: to build Britain’s first truly digital energy supplier. By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain’s largest energy supplier. 

Octopus Energy Group is a global energy transition collective. 10 businesses working across 4 continents to tackle energy transformation at nearly every front.

And we constantly push to make energy better. Tirelessly campaigning for fair protections for customers. And building innovative technologies that forge a path to a green energy system.

We’re made up of 10,000+ authentic, committed people working around the world on stuff you'd never expect. We're united by a shared goal: to drive the global green energy revolution. Read our Spotlight series to meet some of the team.

About the role:
 
Want a soul destroying call centre job? 
Yeah, neither do we.
 
We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. Your team? The best bunch of people you’ve ever worked with - curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense - just a group of brilliant minds tackling challenges together.
 
It’s not always easy, but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it...BOOM! Something new to learn! But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way.
View original posting on Lever

What applying to Octopus Energy usually looks like

Based on publicly available information, candidates applying through lever for Octopus Energy can typically expect an initial application review followed by communication from a recruiter or hiring coordinator if there is interest in moving forward. The process may include multiple stages, such as a recruiter screen, one or more conversations with hiring managers or team members, and potentially a skills-based assessment or task depending on the role type. Lever-based applications commonly allow candidates to track status through an online portal or email updates. Response times vary and are not guaranteed, so candidates may consider following up politely if they have not heard back after a reasonable period. As with most lever-based processes, requirements and stages can differ by department, seniority, and role, so candidates should generally prepare for some variation and clarify expectations when contacted.

Based on publicly available information. LandEarly does not verify interview process details.

Land this one early - before the req fills.

LandEarly tailors your resume and screening answers to each posting, submits within minutes of a role going live, and tracks every application in one place.

Free to start · No credit card · Cancel anytime

Keep exploring

What this role pays, where else it is open, and how to write the application.

Customer Onboarding Specialist
Octopus Energy · Manchester (GB)
Apply