Synced from SAP SuccessFactors · Jul 23

Peer Success Coach

Purdue UniversityIndianapolis, IN, USPosted Jul 23, 2026
Customer Success ManagerJunior
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Jul 23
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SAP SuccessFactors
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Job descriptionReq 1316854900

Job Title: Peer Consultant - Center for Career Opportunities in Indianapolis

Division: Student Success
Department: Center for Career Opportunities


Compensation                                                         Hours/Week
$10.25/hour                                                               Approximately 6-10 hours per week


Employment Summary
Located on the first floor of the Sigma Theta Tau Building (STT) in Suite 125, the Center for Career Opportunities office offers career-related services to current students and graduates. Our team of professionals helps with resume templates, crafting cover letters, mock interviews, job search help, and much more

Job Description

The Center for Career Opportunities at Purdue University in Indianapolis is seeking a Peer Consultant. The Peer Consultant works under the direction of the Career Services team and is essential to providing career support to undergraduate students. As the Career Services Office, we think it is truly important for students to have an experience that can be translated into their future careers. The Peer Consultants will be able to have the flexibility to provide their own thoughts and ideas for a wide variety of projects.

Prerequisite(s)

• Must be a currently enrolled undergraduate student (Sophomore, Junior, or Senior status) at the Indianapolis campus
• Maintain good academic standing with the university (Minimum 2.75 GPA)
• Minimum of one-year work experience
• Commitment for both Fall 2026 & Spring 2027 semesters; availability needed Mondays-Fridays, with exceptions during Academic breaks and holidays
• International and domestic students are eligible to apply
• Federal Work Study Eligible preferred

Qualifications

• Demonstrated effective interpersonal and communication skills with a desire to help peers
• Self-starter, willing to take initiative to complete projects independently and interdependently with limited supervision
• Desire to collaborate with peers, work as part of a team, as well as develop and demonstrate leadership skills
• Experience presenting to groups or willingness to develop group presentation skills
• Ability to lift 20 pounds and hang posters
• Has some experience with design for posters, flyers, and social media

Position Responsibilities

Facilitate Student Appointments and Workshops:

• Guide students with resume and cover letter preparation, internship search strategies, and oversee the headshot station

• Advise students on how to be successful within their LinkedIn and Purdue Career Gateway accounts

• Propose and lead peer workshops to help with career related skills

 

Fulfill Outreach Events:

• Facilitate campus presentations and represent the CCO at campus events (classes, student organizations, student life resources)

• Attend career events and help with set up, tear downs, and promotion 

• Provide knowledge of the CCO offerings during tabling events

 

Utilize Technology

• Use BoilerConnect to set up availability for student appointments and provide detailed notes post appointments

• Leverage Teams to communicate with the CCO staff

• Utilize marketing programs such as Canva and Marq to create flyers, posters, and social media graphics 

• Manage social media platforms such as Instagram and LinkedIn 

Transferable Skill Development

Students employed in this role will develop and demonstrate several transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.

 

Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)

• Demonstrate professional verbal communication in all interactions

• Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience

• Verbally communicates to staff on situations that may arise due to problems

• Written communication to complete accurate post appointment notes for staff to refer back to

 

Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics) 

• Utilize policies and knowledge to proactively make decisions and solve problems for area assigned

• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change

• Understand standards and expectations for personal and professional ethical behavior

• Demonstrate knowledge of the position and operation

 

Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)

 • Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere

• Establish productive relationships with customers and staff

• Acknowledge and support customers and staff with unique needs and differing backgrounds

• Work independently to complete responsibilities

• Proactively and willingly acquires new skills, tasks, procedures and projects

• Provide support to fellow team members

 

Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)

• Demonstrate time management skills and attention to detail

• Demonstrate initiative; Understand and respond to the various needs of customers and staff

• Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand

• Complete work independently in an efficient time manner

• Demonstrate dependability and responsibility within operation

• Demonstrate punctuality by always being on time to each shift 

Experience

0

FLSA Status

Non-Exempt
View original posting on SAP SuccessFactors

What applying to Purdue University usually looks like

Based on publicly available information, candidates applying through SuccessFactors typically begin by creating a candidate profile and submitting a résumé along with role-specific application questions. Given the wide range of position types at Purdue University, from skilled trades and campus operations to academic, administrative, and clinical roles, applicants can generally expect the process to include an online application, possible knockout or screening questions, and automated acknowledgment of submission. Review timelines and response times vary depending on department needs and hiring volume. Candidates may be contacted for phone or virtual screening, followed by one or more interview stages that could involve hiring managers, department staff, or panel discussions, particularly for specialized or higher-level roles. Reference checks and background verification are common steps prior to a final offer, though specifics can vary by position and department.“

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Peer Success Coach
Purdue University · Indianapolis, IN, US
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