Technical Account Executive
Switchboard is seeking a Technical Account Executive for our client, Locution Systems. As a Technical Account Executive, you will be selling mission-critical fire station alerting solutions. This is a technical, consultative sales role: you'll run discovery calls, dig into detailed customer requirements, and work with Locution's support/integrations teams to create solutions for your clients.
About Locution
Based in beautiful Golden, Colorado, Locution Systems is a pioneer and leader in the Fire Station Alerting industry. For over 30 years, they've been improving response times, reducing dispatcher stress, and enhancing quality of life for first responders. Their systems protect the lives and property of over 50 million people across North America.
Responsibilities
Drive the complete project lifecycle: from initial discovery through sales, implementation, and ongoing success
Build and maintain relationships with Fire Chiefs and key public safety decision-makers
Navigate municipal procurement processes and long-term sales cycles
Develop technical proposals and presentations that address specific fire department needs
Manage implementation projects, ensuring smooth deployment and customer satisfaction
Collaborate with internal teams to ensure successful system integration
Attend industry trade shows and conferences to build relationships and showcase our solutions
Document project progress and maintain accurate records in Salesforce
Provide technical expertise during pre-sales and implementation phases
Requirements
Proven track record in relationship based sales, technical sales, government sales, or public safety technology
Excellent communication abilities across all levels of organization
Willingness to travel for customer meetings and trade shows
Ability to work and learn independently
Experience with Salesforce or similar CRM systems
Comfort digesting technical information and explaining it in plain terms to non-technical stakeholders
Technical or mechanical aptitude with hardware systems
Background in complex B2B sales with long sales cycles
Strong project management and organizational skills
Comfort with both strategic sales and hands-on implementation
Experience in public safety, fire service, or military preferred
Details
Hybrid schedule - 3 days in office
100% employer-covered health insurance
401(k) matching program