Client Partners are the trusted partner of existing Thoughtworks clients, supporting them in their business transformation journey through a technology-centric approach. They're also an extension of delivery teams, ensuring that both business and technology groups are aligned. By staying continuously connected with a customer's business and technology strategy as well as our offerings, they drive customer growth while positioning Thoughtworks as trusted industry leaders.
Job responsibilities
- Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers .
- You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
- You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
- You will engage in consultative business development, growing relationships both vertically and horizontally .
- Approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.
- You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
- Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
- By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
- Maintain a watchful eye on how Thoughtworks’ executes engagements and take a proactive approach to mitigating potential risks before they arise.
- Stay current with Thoughtworks’ business strategy and IT goals.
Job qualifications
Technical Skills
- You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels.
- You understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm.
- Bonus points if you are well versed in agile delivery best practices.
Professional Skills
- A forward-thinking mindset - - you infuse thought leadership and innovation into how you partner with a client.
- A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories.
- You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
- You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
- Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you.
- You thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
- You don't shy away from negotiation -- you see it as an opportunity to establish credibility and a positive rapport with the client.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
EEO
Thoughtworks is an equal-opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We prohibit discrimination and harassment of any kind and are dedicated to providing a work environment free from discrimination and harassment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, stermination, layoff, recall, transfer, leaves of absence, compensation, and training.
Thoughtworks is also an affirmative action employer of veterans and individuals with disabilities.
For additional information, please see the Thoughtworks, Inc. Equal Employment Opportunity & Affirmative Action Policy Statement.
Accommodations
Thoughtworks is committed to providing reasonable accommodations to qualified applicants with disabilities or sincerely held religious beliefs, practices, or observances, in accordance with applicable law.
If you need a reasonable accommodation to complete any part of the application process, participate in interviews, or otherwise engage in the hiring process, you may request an accommodation by completing this form or speaking with your recruiter. Requests may be made at any stage of the application or interview process.
Once a request is received, Thoughtworks will engage in an interactive process with the applicant to determine an appropriate accommodation. Applicants are not required to disclose medical diagnoses or detailed personal information in order to request an accommodation. All accommodation requests will be handled in a timely, confidential, and respectful manner, consistent with applicable legal requirements.
Requesting an accommodation will not negatively affect your consideration for employment. Company prohibits retaliation against any applicant for requesting an accommodation or participating in the accommodation process. Accommodations made during the recruitment process are not a guarantee of future or continued accommodations once hired. If you are hired by Thoughtworks, and require an accommodation to perform the essential functions of your role, you may be asked to engage in our reasonable accommodation process.
US - Work Authorization
Applicants for employment in the US must have work authorization that does not now or in future require sponsorship of a Visa for employment in the US
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