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USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family.
The Los Angeles Memorial Coliseum is seeking dedicated individuals who are committed to learning about and delivering the needs of a world-class sporting and entertainment venue. Individuals who will excel in these positions will be responsible to handle day-to-day operational tasks while creating a positive environment for our patrons and staff.
As the home for USC Trojans football since 1923, the Coliseum also plays host to concerts, international soccer matches, food festivals, and numerous other events. The Coliseum just completed a $315 million-dollar renovation that has ushered in a new era of service as we continue to strive to be “The Greatest Stadium in the World.”
We are seeking a Special Events Manager (Resource Employee) to join our rapidly growing team.
The Opportunity:
The Special Events Manager provides qualified logistical and operational coordination of all aspects of the event day experience in order to enhance operations, and provide effective and efficient service for visitors and staff members at the Los Angeles Memorial Coliseum.
The Accountabilities:
Represent the venue as point of contact with the event organizer. Responsibilities include, but are not limited to, holding site visits, providing consultation services to determine the dynamics, and communicating the data accordingly.
Available to provide assistance during load-in, event day, and loud-out and serves as the management representative for all event related needs and requests.
Review the contract and work order details with event management prior to delivery and ensure the contractual terms for the event are being followed.
Prepare and distribute production notes to the appropriate departments and personnel. Communicate any issues or concerns to senior management. Prepare reports and communicate requests or incidents as needed in summary of the event functionality.
Document all notable occurrences and incidents that are a potential liability.
Provide feedback and instruction as it relates to security, service and operational communication in pre-event briefing and post-event debriefing
Implement security related procedures such as office opening and closing routines, standard operating procedures, equipment issue, risk assessment, pre-event briefing, recognition of duress signals and key controls. Coordinate security activities with appropriate agencies. Promotes and maintains building policies, procedures and standards for security awareness and behavior. Maintain knowledge of university's crime prevention and suppression programs and services. Ensure dissemination of security related information to staff.
The Qualifiers:
Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education
Minimum Experience: Athletics or Entertainment Fields
The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.
This support advocates employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
The hourly rate range for this position is $45.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
Minimum Experience: Athletics or Entertainment Fields
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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