LandEarly
Synced from Ashby · Sep 23

Engineering Manager

VapiSan FranciscoPosted Sep 23, 2026
Engineering ManagerHybridSenior
Apply nowSave & get alerts

Mirrored from Vapi's own Ashby careers system · refreshed hourly

$264k–$297k
Compensation
29
Other open Vapi roles
Sep 23
Posted
Ashby
Applicant system
Job description

Vapi (/ˈVɑːpi/):

  • Voice AI that resolves, not transfers

  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

  • Trusted by 1 million developers building the future of voice agents

  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

  • Try talking to Vapi now!

Why We’re Hiring This Role:

  • Vapi is scaling fast, and the systems that protect our revenue and customer trust need dedicated engineering leadership. You’ll lead a team of four engineers across billing, fraud, and outbound telephony, with billing, pricing, and packaging making up the largest share of the work.

  • Partner closely with our PM for Enterprise & Governance to set priorities and turn the roadmap into reliable delivery. You’ll strengthen the team’s existing operating rhythm, coach engineers, and own service reliability, on-call, and incident response.

  • People leadership is the priority: expect roughly 60–70% people management and 20–30% hands-on building, alongside architecture and code review. The balance can flex with team needs. You’ll shape how the team works and build systems that scale with Vapi.

What You’ll Do:

  • 30 Days: Learn our billing, fraud, and outbound telephony systems. Meet each engineer and your product partners, understand current commitments, and assess architecture, service ownership, on-call coverage, and team development needs. Align on the highest-priority gaps.

  • 60 Days: Build on existing team routines to strengthen planning and delivery with Product, define service ownership, and strengthen on-call and incident response practices. Guide architecture and code reviews, deliver an initial prioritized improvement, and set clear expectations and growth goals with each engineer.

  • 90 Days: Own engineering delivery against a shared roadmap for billing, pricing, packaging, fraud, and outbound telephony. Use delivery and reliability data to prioritize improvements, build actionable development plans for the team, and identify the hiring and system investments needed to scale.

Who You Are:

  • Demonstrated engineering management experience across coaching, performance, leveling, and career development. You can assess promotion readiness, handle difficult people situations, motivate engineers, and hold a team accountable for results.

  • Experience designing scalable, reliable enterprise systems and leading engineers through complex technical problems. Billing systems experience is a strong plus; AI expertise is not required.

  • Strong hands-on coding, architecture, and system design skills. You bring informed opinions to code review, evaluate tradeoffs, and earn the team’s trust through technical depth.

  • Experience owning reliable services and improving on-call and incident response practices. Experience hiring and building a small engineering team is a plus.

  • Experience partnering with a PM, with clear judgment about Product and Engineering responsibilities. You can translate product requirements into technical plans and work through disagreements constructively.

  • Experience in trust and safety, fraud/risk, voice/telephony, or outbound-call compliance is a plus, as is experience scaling a newly formed team.

How We Work:

  • Build something worthy of love

    • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.

  • Commit and follow through

    • We finish what we start and build trust by being people others can count on.

  • Why not today?

    • We value urgency and momentum. The fastest path to customer value usually wins.

  • Seek raw input

    • We go directly to customers, data, and teammates instead of relying on summaries or assumptions.

  • It’s our problem

    • We operate as one team. We share credit, own mistakes together, and support each other when things get hard.

  • Be direct and kind

    • We give feedback clearly, respectfully, and without delay.

Why Vapi:

  • Generational impact: Build the human interface for every business

  • Ownership culture: Many of us are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer

What We Offer:

  • Real stake: Annual base salary of $264,000–$297,000, plus equity

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off-sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, equipment, and a $10k annual L&D budget

View original posting on Ashby

What applying to Vapi usually looks like

Based on publicly available information, candidates applying through ashby can generally expect a structured process that typically begins with an online application and resume review, followed by potential recruiter or hiring manager screening. Depending on the role, such as engineering, sales, or design positions at Vapi, the process may include multiple stages like technical assessments, take-home exercises, or portfolio reviews, along with team or panel interviews. Ashby's platform commonly supports scheduling tools and structured feedback forms, so candidates may notice organized communication and status updates through the system. Response times vary and are not guaranteed, though many applicants report receiving updates via email tied to the platform. Candidates should typically prepare to discuss relevant experience, role-specific skills, and cultural fit, as these are common evaluation areas across companies using this applicant tracking system.

Based on publicly available information. LandEarly does not verify interview process details.

Land this one early - before the req fills.

LandEarly tailors your resume and screening answers to each posting, submits within minutes of a role going live, and tracks every application in one place.

Set up in minutes · Cancel anytime · No contract

Get startedSee how it works

Keep exploring

What this role pays, where else it is open, and how to write the application.

Engineering Manager JobsEngineering Manager Jobs in San FranciscoVapi JobsEngineering Manager salariesRemote engineering manager jobsEngineering Manager application guideEngineering hiring reportSoftware Engineer JobsFrontend Engineer JobsBackend Engineer JobsAll companiesState of the job market
Engineering Manager
Vapi · San Francisco
Apply