WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
THE ROLE
We are seeking an experienced and strategic Principal Value Advisor to join DEPT®'s growing Adobe practice in North America. In this senior consulting role, you will bridge business strategy, financial analysis, and executive-level advisory to help Adobe's largest Digital Experience customers quantify and realize the financial impact of their technology investments. You are the person clients bring in when a multi-million-dollar platform decision needs to become numbers a CFO will sign off on — building the value hypotheses, economic models, and business cases that turn “we should modernize our DXP” into a funded, board-approved program. At this career stage, you are not simply presenting slides back to the client; you are running structured discovery workshops with CMOs, CIOs, CDOs, and CFOs, defending your assumptions in the room, and shaping how account teams talk about value across the entire engagement lifecycle.
The clients you will serve are typically large enterprises — global retailers, financial services brands, media companies, and healthcare organizations — evaluating or scaling investments in Adobe's Digital Experience platform. They come to this conversation because they need to justify a renewal, build the business case for expansion, or prove that a transformation program already underway is delivering the return it promised. You will produce the artifacts that make that case: data-driven value hypotheses, ROI models built from customer data and industry benchmarks, industry-specific use cases and value stories, and reusable templates that scale your impact across other account teams. You will operate inside value realization frameworks such as Adobe's Value Realization Acceleration (VRA), partner closely with Sales, Professional Services, and Customer Success during high-stakes milestones like renewals and expansions, and bring experience from agile program environments to keep your work synced with how delivery teams actually operate.
WHAT YOU'LL DO
- Build Financial Models and Business Cases: Develop data-driven value hypotheses, clear economic models, and enterprise-level business cases using customer data and industry benchmarks to quantify the financial impact of Digital Experience investments.
- Lead Executive Discovery and Advisory Sessions: Design and facilitate structured discovery sessions and interactive workshops with C-suite executives — CMOs, CIOs, CDOs, and CFOs — to surface and frame growth, efficiency, and optimization opportunities.
- Operate Within Value Realization Frameworks: Apply and evolve value management methodologies, including frameworks like Adobe's Value Realization Acceleration (VRA), to translate complex, technical software capabilities into measurable financial business outcomes.
- Author Reusable Value Assets: Create executive-ready artifacts — industry use cases, value stories, and financial templates — that scale your impact beyond a single engagement and become reference material for account teams.
- Partner Across the Account Team During High-Stakes Milestones: Influence without formal authority across Sales, Professional Services, and Customer Success to align value narratives at renewal and expansion moments, and sync your work with delivery teams operating in agile and scaled-agile frameworks.
WHAT YOU BRING
- 5–10+ Years of Experience in Value Advisory, Consulting, or Financial Strategy: You have built ROI models and business cases in a customer-facing or consulting context, ideally with an MBA or equivalent quantitative background, and you know how to defend an economic model in front of a skeptical CFO.
- Financial Modeling and ROI Analysis Expertise: You can build data-driven value hypotheses and enterprise-level business cases from customer data and industry benchmarks, and you're comfortable when a client pressure-tests your assumptions.
- Executive Advisory and Stakeholder Management: You have led structured discovery sessions and workshops with C-suite executives and know how to frame growth, efficiency, and optimization opportunities in language that lands with CMOs, CIOs, CDOs, and CFOs.
- Value Management Framework Fluency: You understand value realization frameworks — ideally including or comparable to Adobe's Value Realization Acceleration (VRA) — well enough to translate technical software capabilities into measurable financial outcomes.
- Asset Creation and Cross-Functional Influence: You have authored reusable, executive-ready deliverables like industry use cases and value stories, and you can influence without authority across Sales, Professional Services, and Customer Success during renewals and account expansions. Prior experience as a squad member or Scrum Master within agile program frameworks is a plus.
Work Environment: Remote position - TRAVEL EXPECTED
WE OFFER:
- 15 days Paid PTO
- 10 Public Holidays + Birthday off
- Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
- Learning & growth certifications/certifications
- Enhanced Family Leave (after 1 year)
- A flexible, hybrid working policy
- Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
- Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.
DEPT® uses AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.”
This posting reflects a future opening.
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
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