Job descriptionFull Time
Habeo is the IT asset management and CMDB platform built specifically for higher education, replacing ServiceNow ITAM at colleges and universities with native Jamf, Intune, and Google Admin discovery, Workday-driven lifecycle management, and built-in GASB 34/35 and Uniform Guidance compliance. We're hiring an Implementation Consultant to lead new institutions through onboarding — from data migration and system configuration to go-live and early adoption — ensuring customers see value fast without the drawn-out consulting engagements common in this space.
What you'll do
- Lead end-to-end implementations for new university customers, from kickoff through go-live
- Map and migrate customer data from legacy systems (e.g., ServiceNow, Asset Panda, Snipe-IT, Lansweeper) into Habeo
- Configure integrations with MDM (Jamf, Intune, Google Admin) and HRIS platforms (Workday, Banner, PeopleSoft)
- Translate institutional requirements — GASB depreciation rules, grant compliance, org structure — into working configurations
- Train asset managers, IT staff, and administrators on the platform and drive adoption post-launch
- Partner with product and engineering to surface customer feedback and edge cases from real implementations
What we're looking for
- 3+ years in implementation, onboarding, or professional services for a B2B SaaS platform
- Experience managing data migrations and system integrations independently
- Strong project management skills with the ability to run multiple concurrent implementations
- Comfort working directly with technical stakeholders (IT, systems administrators) and non-technical stakeholders (finance, compliance)
- Excellent written and verbal communication, including running customer-facing training sessions
- Ability to troubleshoot configuration issues and escalate clearly to internal teams
Nice to have
- Experience in higher education, IT asset management, or CMDB implementations
- Familiarity with Workday, Jamf, Intune, or ServiceNow
- Exposure to compliance frameworks like GASB, Uniform Guidance, or HECVAT