Synced from Lever · Aug 20

Escalations Specialist

Match GroupSingaporePosted Aug 20, 2026
Customer Support ManagerHybridJunior
Apply now - freeSave & get alerts

Mirrored from Match Group's own Lever careers system · refreshed hourly

74
Other open Match Group roles
Aug 20
Posted
Lever
Applicant system
Job description

About the Team

At Tinder, we bring people together. With tens of millions of users and a presence in nearly every country around the world, our impact is global—and growing rapidly. The work you do here can help create safer, more meaningful experiences for millions of people.

The Global Escalations team, part of the Member Experience organization, is dedicated to supporting and protecting our user community. We are seeking 2 x Global Escalations Specialist (Entry-level) to manage complex member escalations across Trust & Safety and Support operations.

This team is responsible for investigating safety concerns, abuse reports, platform issues, and escalated support cases, while ensuring compliance with Tinder’s Community Guidelines and Terms of Service.

 
View original posting on Lever

What applying to Match Group usually looks like

Based on publicly available information, candidates applying through lever can generally expect an online application form requesting a resume and basic details, sometimes with optional questions about experience or motivation. After submission, an initial recruiter screen may occur, followed by additional conversations with hiring managers or team members, which may include multiple stages such as technical assessments, case studies, or panel discussions depending on the role, whether at Match Group or elsewhere. Communication is typically handled through email or the Lever platform itself, and response times vary based on the volume of applicants and internal scheduling. Candidates should typically prepare standard materials like a resume and portfolio if relevant, and can commonly expect to receive status updates directly through the system, though the exact structure and pace of the process may differ by team and position.

Based on publicly available information. LandEarly does not verify interview process details.

Land this one early - before the req fills.

LandEarly tailors your resume and screening answers to each posting, submits within minutes of a role going live, and tracks every application in one place.

Free to start · No credit card · Cancel anytime

Keep exploring

What this role pays, where else it is open, and how to write the application.

Escalations Specialist
Match Group · Singapore
Apply