We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
YOUR FUTURE ROLE
As Senior Support Engineer (f/m/d) your tasks are:
- Support our customers on their transformation to SAP S/4HANA / Intelligent Enterprise
- Delivery of remote and onsite services together with our experts for global customers with focus on system optimization, conceptual planning as well as empowering the customers with newest best practice knowledge.
- Analysis of highly complex business processes including root cause analysis and optimization in heterogenous system landscapes with focus on the automotive processes.
- Continuous development of your functional and technical skills in S/4HANA, solutions of Industry Cloud Automotive and BTP.
- Being a team player, building up strong networks within SAP and working collaboratively and passionately with others (this is one of the key cornerstones for our success).
- Being a team lead for service delivery teams and escalation teams.
- Mentoring and training the Early Talents in our team.
YOUR PROFILE
- Expert skills in applications within SAP S/4HANA:
- SAP Materials Management
- SAP Sales and Distribution
- SAP Logistics Execution
- Available-to-Promise, Advanced Available-to-Promise
- Minimum of 2-4 years of functional experience in Support or Consulting in the expertise areas mentioned above. Good technical skills make you a perfect candidate.
- Practical experience in managing customers, SAP implementation projects, service deliveries and/or project management.
- Good communication skills with a convincing and friendly appearance.
- High-quality service mindset and the capability to perform well under pressure in a dynamic environment.
- Generic programming Skills in ABAP is a plus.
- Fluent English is a must, German is a plus.
ABOUT THE TEAM
Customer Success drives software adoption, ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end.
The strength of our Centers of Expertise (CoE), as part of Customer Success, is to analyze customer solutions with 360° view with service delivery teams combining experts for all relevant software components including application, database and technology, as well as engaging a strong back office support.
As member of the CoE Supply Chaing Management Team 2 in Budapest, Hungary you will work with SAP’s premium customers. Our team primarily focuses on and planning the digital transformation, assessing SAP solutions incl. functional and technical design, performance critical processes, assessment of implementation and upgrades, monitoring during testing and GoLive. You are a part of a highly motivated and diverse team with colleagues from 10 nations.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 446490 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid