Translation Project Manager

Verdacert is a certified translation company providing USCIS-accepted document translations from more than 100 languages, including Arabic, Farsi, Urdu, Dari, Pashto, and Turkish. We're hiring a Translation Project Manager to own the day-to-day coordination of translation orders from intake through delivery, ensuring every document meets certification standards and turnaround commitments.

What you'll do

• Coordinate the full lifecycle of translation projects, from client upload through native-speaker review to final certified delivery
• Assign documents to appropriate reviewers based on language, dialect, and document type expertise
• Monitor turnaround deadlines across Standard, Express, Rush, and Same-Day service tiers, escalating at-risk orders proactively
• Serve as the point of contact for clients with active orders, providing status updates and resolving delivery issues
• Maintain quality control on certification statements, formatting, and transliteration accuracy before documents are released
• Track reviewer capacity and workload to keep delivery windows realistic and consistently met

What we're looking for

• 2+ years of experience in project management, ideally within translation, localization, or a related language services environment
• Strong organizational skills with the ability to manage multiple concurrent deadlines across different service tiers
• Comfort working with vendor or freelance reviewer networks and coordinating across time zones
• Excellent written and verbal communication skills for client-facing status updates
• Familiarity with document workflows, file formats (PDF, images), and quality review processes
• Detail-oriented approach to reviewing certification and compliance requirements

Nice to have

• Experience with immigration, legal, or medical document translation workflows
• Familiarity with USCIS filing requirements or certified translation standards
• Proficiency in Arabic, Farsi, Urdu, Pashto, Dari, or another MENA-region language