Community Manager

Wanderlust App is a travel planning platform that helps people plan trips grounded in real city and cost data, live them on the ground with an offline Trip Mode, and share them with a community of travelers through /explore. We're looking for a Community Manager to build and nurture the community of travelers who plan, share, and discover trips on Wanderlust.

What you'll do

• Own and grow Wanderlust's community presence across social channels, forums, and in-app community features
• Plan and execute engagement initiatives that encourage users to share trips, guides, and itineraries
• Monitor community channels daily, respond to questions, and escalate issues to the right internal teams
• Develop and maintain a content calendar for community-facing posts, prompts, and campaigns
• Identify and cultivate relationships with active travelers, guide creators, and power users
• Gather and synthesize community feedback to share actionable insights with product and marketing teams

What we're looking for

• 2+ years of experience in community management, social media, or a related customer-facing role
• Excellent written communication skills with a warm, authentic voice
• Comfort working across multiple social and community platforms
• Strong organizational skills and ability to manage multiple ongoing conversations and campaigns at once
• Data-informed approach to measuring community engagement and growth
• Genuine interest in travel and in helping people plan and share their trips

Nice to have

• Experience building community for a consumer app or travel-related brand
• Familiarity with moderating user-generated content and managing online communities at scale
• Experience working with creators or contributors on guides, content, or user-generated itineraries