Manager, Instructional Technology Solutions and Design

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Overview

Provide leadership in the areas of technology and media-enhanced teaching and learning. Work closely with faculty, senior School administrators, and staff to identify instructional technology strategic directions, and select, implement, and promote adoption of creative and effective solutions to support and extend the School's degree and non-degree instructional programs in campus-based, online, and blended settings. As the leader for technology-assisted learning, the Manager will maintain an advanced working fluency with state-of-the art technologies, current research on learning theory, and their application to the broad range of School objectives. Work both individually and collaboratively with other IT staff to execute project plans and deliver solutions meeting the School's needs.


Required Skills and Abilities

1. Ability to communicate concepts and processes using simple language and effective visual design.
2. Demonstrated ability to support instructors and learners on learning management systems or content management systems, and troubleshooting issues.
3. Strong technical documentation skills, with the ability to write clear help documentation and explain educational technology applications.
4. Proficiency and experience with educational software tools such as Articulate Storyline 360, Adobe Creative Suite, H5P, Camtasia, and Vyond.
5. Demonstrated experience managing distributed work through ticketing systems like ServiceNow or Salesforce, and collaborating with faculty and support staff.
 

Principal Responsibilities

1.  Provide leadership in the areas of technology and media enhanced teaching and learning.  2.  Advise faculty and program directors on methods to use technology to enhance instruction.  3.  Provide direction for and actively engage in the design, development, delivery and adoption of instructional technology products, pilots, services, and initiatives.  4.  Create systematic project and design plans to facilitate the communication of instructional technology project needs to developers, multimedia producers, and other staff.  5.  Develop strategies for classroom technology, and select, implement, and promote their adoption.  6.  Administer the use of the School's learning management systems. 7.  Promote and build School‐wide community awareness of the range of available instructional technology tools, services and approaches. 8.  Develop support models, policies, and procedures consistent with the goals of the School.  9.  Evaluate outcomes and impacts of technology-enhanced learning initiatives through the design of metrics and other forms of assessment.  10. Maintain an advanced working fluency with state-of-the art technologies, current research on learning theory, and their applications to the broad range of School objectives.  11. As a project manager, supervise staff, student workers, and contractors assigned to projects. Regularly communicate project, status, resolve issues, and meet expectations for deliverables.  12. Develop and manage a budget for instructional technology support. 13. Serve as a senior member of the Yale-wide IT management team, contribute to strategic planning and discussions  14. Other projects and duties as assigned.  Required Education and Experience Bachelor's degree and at least five years of related work experience or the equivalent combination of education and experience.

Job Posting Date

07/22/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (P5)

Salary Range

$68,000.00 - $120,500.00

Time Type

Full time

Duration Type

Temporary / Casual (Fixed Term)

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.