Synced from Lever · Nov 21

Customer Delivery Manager

FinixSan FranciscoPosted Nov 21, 2025
Customer Success ManagerOn-siteMid
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Nov 21
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Job description

About Finix

Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.
 
To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others

About the Role:
Finix is seeking a relationship-focused and detail-oriented Customer Delivery Manager to manage Finix’s strategic customer base. The Customer Delivery Manager strives to increase Finix’s long-term value by aligning strategic and key initiatives with those of our Customers and Partners.
 
As a Customer Delivery Manager, you will be responsible for managing the end-to-end delivery of our payment acceptance and payouts solutions to platform clients, ensuring a seamless and successful implementation process. In this role, you will collaborate closely with cross-functional teams, including sales, product development, support, and risk/underwriting, to meet client requirements and exceed their expectations.
View original posting on Lever

What applying to Finix usually looks like

Based on publicly available information, candidates applying through Lever for Finix can generally expect a process consistent with common Lever-based hiring workflows. This typically starts with an online application and resume review, followed by potential outreach from a recruiter for an initial screening conversation. From there, the process may include multiple stages such as hiring manager interviews, skills-based assessments, or panel discussions relevant to the specific role, whether technical, sales-oriented, or design-focused. Communication is often managed through automated updates within the Lever platform, though response times vary depending on the team and role. Candidates should be prepared to demonstrate role-specific competencies and cultural fit, as companies using Lever commonly emphasize structured evaluation criteria. Following up politely after submission is generally considered acceptable practice.

Based on publicly available information. LandEarly does not verify interview process details.

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Customer Delivery Manager
Finix · San Francisco
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